Business Support Report Analyst CLC

Business Support Report Analyst

The Business Support Report Analyst is primarily responsible for production reporting on a daily/weekly/monthly basis. This includes discussions with the Business Loan Center (BLC), Consumer Loan Center (CLC), and Retail partners to update/change existing reports and provide accurate and timely reporting. Other responsibilities include validating and testing data with other known sources or reports; researching questions/issues to determine resolutions, and depending on the findings, identify the impact to the current processes; assisting in the development, execution and analysis of projects. Review reporting overlaps with a new reporting tool and assisting in additional requests for data and reporting as needed. Maintain positive relationship/communication with other internal customers.

Position Responsibilities:

• Manage complex, moderate and simple report changes/updates with a focus on enhancements and efficiencies.
• Requires ability to write, test, debug programming code and manage complex Power BI and Excel functions with minimal supervision.
• Communicate directly with business managers to highlight data anomalies and or trend changes.
• Researching data anomalies to a resolution & determine impact to other processes.
• Validate work completed before submitting to identify data anomalies.
• Assist in additional requests outside of production reporting.
• Ability to manage multiple requests simultaneously and monitor progress to meet expectations & deadlines.
• ADHOC report request might be made as a part of a research project.
• Provide decision support information and analysis to department managers through the execution of Business Intelligence (BIC) tools, Temenos and Microsoft Reporting Tools.
• This includes testing and validating reports to ensure accuracy.
• Provide audits of all various application and compliance reviews including internal audit and external exams across multiple areas within CLC and operational risk activities.
• This individual will be required to provide ADHOC report information to the compliance for special focused audits as well as for monitoring loans.