HR Service Delivery - Project Associate

Cross Product Delivery Associate

We are seeking an innovative and solution-driven individual to join our team! As a Cross Product Delivery Associate, you will support the planning, implementation, and ongoing management of projects that drive meaningful change across our organization. You will work closely with internal partners in HR Operations, Technology, and Product to help deliver enhancements to firmwide tools, including AI solutions, to improve employee and manager experiences, reduce manual work, streamline processes and enhance data quality.

Job Responsibilities:

• Assist in the coordination and delivery of project enhancements, following a dynamic roadmap that may shift in response to competing priorities or regulatory changes; providing regular updates to your team.
• Support the documentation of business requirements by working with stakeholders across HR Operations, Technology, and Product.
• Help identify gaps and issues in project plans by learning about complex processes and policies.
• Foster cross-functional collaboration to harmonize workflows and align strategic initiatives.
• Contribute to testing new functionality and regression testing, including helping to write test scenarios.
• Help identify risks and inefficiencies in project delivery and suggest improvements.
• Support innovation and automation efforts using tools such as Alteryx, Tableau, or UiPath.
• Monitor project progress and proactively communicate potential roadblocks to stakeholders.

Required Qualifications, Capabilities, and Skills:

• Bachelor's degree or equivalent experience.
• Demonstrated experience supporting or coordinating projects, preferably in a business or technology environment.
• Team player with a positive attitude, commitment, and dedication to delivering high-quality work.
• Strong interpersonal and communication skills; comfortable working with a global audience.
• Proficiency in MS Office tools (Excel, PowerPoint, Project, Visio, SharePoint).
• Interest in learning and using automation tools (Alteryx, Tableau, UiPath) and AI to improve processes.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Attention to detail and willingness to learn about governance, compliance, and control requirements.
• Demonstrated ability to adapt quickly to changing priorities and regulatory requirements.

Preferred Qualifications, Capabilities, and Skills:

• Internship or work experience in project management, HR, or technology.
• Exposure to Oracle HCM or similar HR systems is a plus.
• Experience working in a matrixed organization or with cross-functional teams.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.