Support Services Specialist

Hilltop Community Resources

Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun. At Hilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community. We're a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture.

The Part You'll Play: Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception. An overview of this position entails...This position is responsible for providing administrative support and general assistance to the residents, staff, and visitors of The Fountains. Responsible for coordination of resources (transportation, office supplies, program supplies, and resident supplies) with accuracy and efficiency.

Essential Duties And Responsibilities

• Act as the first point of contact with all phone and walk-in traffic.
• Answering and transferring phone calls using multi-line phone system.
• Generate purchasing documents for program purchasing weekly and as needed.
• Order office and program supplies to adequately maintain inventory.
• Conduct program shopping either in person or on-line.
• Responsible for daily entry of Work Orders into maintenance system and clarify requests as needed.
• Provide administrative support to Commons or Fountains Leadership and staff for copy projects, maintenance work orders, mail, paychecks, etc.
• Handle all inquiries.
• Handle incoming and outgoing mail.

More Specifically, In This Role We Request:

This position requires some specific skills that we hope you can bring.

Education & Experience

High School Diploma or equivalent is required. 1 year of related experience or 2 years of employment experience is required.

Certificates, Licenses & Registrations

Colorado Identification Care. No certificates or registrations are required. De-Escalation Training (preferred).

Now Tell Us About You:

Here's your chance to shine! Hilltop recognizes the unique experiences, and skill sets every individual brings to the table. We know the journey is different for everyone. Please apply to share your background, education, previous experience or special qualities you can bring to this role. This position will stop accepting applications on 11/26/2025.

Before You Join The Hilltopper Community:

Connections come with care! Before you join our team, you will be required to go through some background checks and health clearances to ensure the safety and wellbeing of everyone in our community.

Clearances & Health Requirements

The following background checks are conducted by Hilltop Community Resources:

• Hilltop Criminal Background Check
• CBI Record Check
• Sex Offender Registry
• Colorado Adult Protective Services Background Check (CAPS)
• Colorado Department of Regulatory Affairs (DORA) Check
• Department of Health and Human Services Office of Inspector General (OIG) Exclusion List
• Tuberculosis (Tb) Skin Test
• Influenza Vaccination
• Any other required vaccination

Perks And Benefits To Sweeten The Pot:

- Competitive Pay and Benefits

The starting wage range for this role is $17.00 to $17.85 per hour.

Check out our full benefits package here.

Part-time and full-time schedules that can fit your needs.

The schedule for this specific position is part-time schedule of Saturday-Sunday 9:00am-4:00pm, with possible coverage during the week.

Professional and personal development opportunities for all employees.

A supportive and inclusive work environment.

Meaningful work that makes a positive impact in the community and lives of others.