Sr Implementation Engineer

Bilingual Admissions Representative

With three campuses along Colorado's Front Range, FRCC is the state's largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities. Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the "Top Online Colleges" in the country by Newsweek. One of FRCC's main goals is to offer educational excellence for everyone. The college's strong commitment to student success means we start by creating an inclusive and equitable environment---one where both students and employees feel they belong and are supported. FRCC's focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body. The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive. FRCC employees and leaders work hard to create a culture of collaboration, innovation and pride. We're looking to hire people who share these values---along with our commitment to student success, equity and excellence.

As the Bilingual Admissions Representative, you will play a pivotal role in projecting a consistently positive image of Front Range Community College (FRCC). With an intentional focus on the Latinx/Hispanic community, this role is responsible for educating prospective students about FRCC's campuses and programs, while actively encouraging them to enroll in the college and guiding them through enrollment steps from application to enrollment in classes through the census reporting date. Employing a diverse range of strategies, you will engage in activities such as participating in college fairs, establishing relationships with community partners, contributing to community and campus events, facilitating campus tours, conducting individual meetings, and managing a caseload of prospective students from inquiry through enrollment. This role serves as an ambassador for the college, engaging with prospective students, community partners, and various stakeholders, both on and off campus. You will offer guidance to prospective applicants throughout the college admissions and enrollment process, as well as provide dedicated support to adult students interested in pursuing college for career advancement, exploring new career paths, or completing previously initiated degrees. This position does have the opportunity to work remotely occasionally but does require a strong on-campus presence and will need to travel to all three FRCC campuses as well as local organizations and community events. Please note: You need to be a Colorado resident on your first day of employment.

Salary: $52,486 - $55,109 annually

The salary range reflects the minimum and maximum starting salary for the position. When determining the starting salary for a new employee, FRCC takes into consideration a combination of the selected candidate's education, training and experience as it relates to the requirements of the position, as well as the position's scope and complexity, internal pay equity and external market value.

Selection Process: Position will remain open until filled with an extended priority deadline of July 30, 2025. This posting may be used to fill multiple or similar positions. Preliminary screening will be made on the basis of a completed application package submitted by the candidate. In your application, please include a resume and cover letter that specifically addresses how your background and experience align with requirements, qualification and responsibilities of the Bilingual Admissions Representative.

Primary Duties

Student Recruitment and Territory Management:

• Develop relationships with area community organizations, prospective students and their families to promote the benefits of FRCC, including educational opportunities, campus resources, campus events, and scholarships.
• Develop relationships with employers in the community to promote FRCC educational and training opportunities that potentially level-up their employment opportunities.
• Develop relationships with Latinx/Hispanic community organizations, community programs, and employers to increase enrollment of Latinx/Hispanic students at FRCC.
• Prepare and arrange a schedule of visits and recruitment efforts according to FRCC's recruitment plan.
• Manage a caseload of prospective students per assigned recruitment territory in guiding them through admissions and enrollment process from inquiry to enrollment.
• Regularly communicate with prospective students about next steps in application and enrollment process through texts, phone calls, email and other communication methods as designated by department leadership.
• Connect prospective students to student support resources at FRCC for successful enrollment after admittance to FRCC.
• Work in partnership with the Assistant Director of Recruitment and Director of Recruitment & Re-engagement regarding community partner engagement.
• Disseminate college and program informational material to prospective students through presentations at on and off campus venues, such as college events, community agency meetings, and businesses.
• Prepare, communicate and distribute timely, effective and professional recruitment messages to interested students, parents, schools, business and community groups.
• Assist students with enrollment by helping them complete applications and forms, ensuring documents are accurate and submitted on time and providing guidance on advising, class registration, financial aid and payments.
• Work with incomplete applicants to assist them in completing their application and enrolling at FRCC.
• Meet with prospective students visiting campus with regular follow up and tracking in the Client Relation Management System (CRM).
• Serve as a liaison between various departments/agencies and the student, clarifying procedures and practices. Refer students to appropriate resources as needed.
• Travel frequently to local area agencies, events, and other campuses.
• Organize and conduct Information Sessions in English and in Spanish in partnership with Outreach Team colleagues and community partners.

Organize Campus Events and Presentations:

• Work with the Event and Campus Tour Coordinator to organize and conduct Recruiting Events including Campus Preview Days, Open Houses, Spanish Speaking Events, Saturday and evening events, calling and texting campaigns and other recruitment events and activities for our prospective adult population.
• Collect and enter event data using the departmental monthly reporting mechanisms and CRM to document events, inquiries, and enrollment funnel activities.
• Participate in work group