Social Caseworker - Children, Youth & Family Services (RED Team)

Social Caseworker - Children, Youth & Family Services (RED Team)

Salary: $53,810.00 - $80,730.00 Annually

Location: Colorado Springs, CO

Job Type: Full-Time

Job Number: 2500401

Department: Department of Human Services

Division: Children, Youth & Family Svcs

Opening Date: 08/20/2025

Closing Date: 8/24/2025 11:59 PM Mountain

FLSA: Exempt

Job Summary:

Do you want to be part of an impactful decision-making process? Do you enjoy group decision-making and utilizing guidelines to direct your discussion? As a caseworker on the Review, Evaluate and Direct (RED) team you will be a part of the team making decisions on assigning or screening out child abuse and neglect referrals. In this position you will work with a team utilizing the framework, agency response guide, and group conversation to ensure appropriate decisions on calls that come into the child abuse hotline.

Hiring Range: $57,000.00 - $62,000.00 annually

Anticipated Hiring Rate: $59,737.60 annually

This is a child protection position. Child protection includes engaging families. It is reasonable to anticipate the need for flexibility in work hours periodically to accommodate client schedules. The average workday hours are 8:00am -5:00pm. Hybrid schedule may be available upon successful completion of the initial evaluation period; subject to change.

This position works to preserve and/or rehabilitate families while protecting children's physical, emotional, and mental well-being through child protection, adolescent services, placements, and/or permanency plans. Based on position assignment, coordinates the practice and is responsible for primary decision-making of child protection practices or coordinates the services and secondary-service decisions as related to safety, permanency, well-being and preserving families.

This position is part of the Social Caseworker - Children, Youth, & Family Services (CYFS) career progression series, which includes Associate Social Caseworker - Children, Youth, & Family Services and Social Caseworker - Children, Youth, & Family Services.

Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM).

This position requires regular in-person presence as an essential job function.

Essential Duties/Responsibilities:

• Interviews clients and develops appropriate treatment plans; initiates and/or participates in home studies, and provides intensive casework services to families and children; investigates allegations of child abuse and assesses imminent danger for children; makes referrals to community resources and collateral contacts.
• Monitors and reports clients' progress and provides service recommendations/referrals. Ensures that needed services are being provided, that treatment plans are being followed through in a timely manner and determines the appropriateness of the placement and services provided.
• Addresses child safety issues in the home to mitigate safety concerns; ensures that children in the department's custody or supervision receive necessary interventions.
• Provides crisis management and coordinates support services for clients to resolve problems and conflicts.
• Acts as a liaison for the DHS and consults with other caseworkers and community professionals on case situations, treatment/case plans, issues, and problems.
• Provides casework and assessment services for teams within the Practice Unit.
• Attends and testifies in court hearings and mediations as needed; completes appropriate paperwork, documentation, reports, reviews, etc. for court hearings monitors clients' compliance with court orders; serves temporary custody notices and petitions the court for verbal orders.
• Prepares for and participates in meetings and staffings.
• Documents all contacts and ensures that all paperwork and documentation are accurately completed and filed; completes necessary case information reports, inputs updates into database.
• Arranges and provides transportation for clients to appointments, therapy, school, court hearings, pre-placement visits, etc.
• Ensures compliance with Federal, State and County laws, outcome measures, rules, and regulations; reviews cases to ensure case plans are developed and implemented.
• Provides support to Practice and Support and Services teams within the CYFS Division as needed.
• Collects and reports statistics and data on unit and outcomes and performances.
• Facilitates meetings as needed.
• Performs other duties as required.

Supervision Exercised: This classification does not have supervisory authority; however, may be required to provide expertise or limited guidance or direction to employees, such as overseeing work quality, training, and guidance. Typically serves as a subject matter expert on the scope of functional area.

Supervision Received: Receives general supervision. This classification typically performs job duties by following established standard operating procedures and/or policies. Regular direction, guidance, and coaching from supervisor may be expected. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.

Qualifications:

Knowledge, Skills & Abilities:

• Knowledge of casework practices, procedures, and guidelines.
• Ability to communicate and work effectively with co-workers, clients, other agencies, community professionals, the courts, and the public. Ability to provide excellent customer service.
• Ability to efficiently plan, schedule, and organize.
• Ability to assess situations and make prudent and appropriate decisions; ability to apply conflict resolution and problem-solving skills.
• Ability to accurately and efficiently complete paperwork, reports, and documentation.
• Ability to work independently and in a team environment.
• Ability to use standard office equipment to include computer, fax machine, copier, and telephone.
• Maintain regular and punctual attendance.

Required Education & Experience:

• Bachelor's degree or higher from a higher education institution with course work related to the job responsibilities of child welfare social caseworker as stated in Volume 7. Course work examples can include and are not limited to, the development of human behavior, child development, family intervention techniques, diagnostic measures, or therapeutic techniques.
• One year of professional, internship, or volunteer work experience in a human service-related agency.
• Successful completion of a Bachelor's Degree of Social Work (BSW) or Master's Degree of Social Work (MSW) internship in a human services-related agency may substitute for the required experience.

Licenses/Certificates:

• Must possess and maintain a valid driver's license and proof of automobile insurance as stated within El Paso County's Personnel Policies Manual.
• Must obtain and maintain necessary certifications as applicable to position.
• Colorado State Child Welfare Caseworker Certification or the ability to successfully complete and pass initial examination within ninety days of enrollment.

Pre-Employment Requirements:

• Must pass conditional post offer background investigation, including fingerprinting, motor vehicle record check, and drug screen. College transcripts required prior to the date of hire.

Work Conditions:

• Duties are performed in an office environment, client's homes, schools, jails, and court; must be able to climb stairs in or outside of these environments and able to walk up and down driveways and sidewalks. This position may require occasional lifting, such as files, supplies, children, and car seats.
• Hybrid remote work environment dependent upon Department discretion and business needs.
• May be exposed to hostile family situations/individuals, and unsanitary and hazardous conditions.
• Reliable transportation is required as you will be utilizing your own registered and insured personal vehicle to transport clients as needed; mileage reimbursement is available upon request.
• This position may require a 24/7 on-call and after-hours rotational schedule.
• Local and non-local travel, including possible out-of-state travel, may be required.

The classification specification above is intended to represent only the key areas of responsibilities and minimum qualifications; specific job assignments, duties, education, experience, licenses/certifications, and environmental conditions will vary depending on the needs of the department/office and the particular assignment. Changes to this document may only be made by a member of the Human