Retail Sales Cashier Associate - Montrose Store

Associate I, Retail Sales Cashier

The associate I, retail sales cashier is responsible for providing exceptional customer service by greeting customers in a welcoming manner and responding timely and professionally to customer inquiries. Sales associates must help maintain a well-stocked and organized sales floor that meets company standards and be able to operate a point-of-sale cash register system to ensure the quality of product and pricing are accurate at the time of purchase.

Essential functions include:

• Verification of till counts, providing accurate cashier transactions, and maintaining a balanced cash drawer using a computer-based point-of-sale system.
• Driving the roundup initiative by engaging customers and sharing knowledge of the mission it supports.
• Providing excellent customer service upholding company values.
• Providing assistance to customers with questions, concerns, and purchases.
• Responsible for completion of opening and closing procedures.
• Maintaining a clean and organized sales floor by regularly cleaning and organizing shelves and racks, picking items up off the floor, putting away product from racks, carts, or baskets, as well as putting away returned or unwanted items.
• Providing a safe, clean, organized, and well stocked point of sale, sales floor, and restrooms.
• Initiating customer delight/power hour calls over intercom to organize and clean sales floor.
• Following all retail center policies and procedures.
• Following all safety processes and procedures to help provide a safe working environment for employees and customers.
• Cross-training in other departments or areas; act as a back-up for other areas as required.

Your job duties may extend beyond the tasks listed and may include additional responsibilities as required.

Qualifications to perform this job successfully include:

• High school diploma or equivalent preferred.
• One year of retail sales or cash handling experience preferred.
• Must be accurate with numbers and general calculations and understand the value of different coins and US currency.
• Must be able to use basic math such as adding, subtracting, and multiplication.
• Must be able to effectively communicate with customers, managers, supervisors, staff, and peers.
• Must be able to operate a computer-based cash register and credit card machine.
• Must be able to withstand prolonged standing, bending, and lifting up to eight hours per day.
• Ability to see color for accurate transactions.
• Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary.

Core competencies include:

• Communication, Level 1
• Customer Focus, Level 1
• Excellence, Level 1
• Knowledge and Skills, Level 1
• Teamwork, Level 1
• Trust, Level 1

Functional competencies include:

• Time Management

Goodwill is an equal opportunity employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.