Resident Service Coordinator

Resident Service Coordinator

The Resident Service Coordinator at Sunset Park is directly responsible for the service provision and housing assistance for the residents in the Affordable Housing Portfolio. This program serves individuals in a supportive housing model who were chronically unhoused (which includes having a physical or mental health disability). Service modalities include Trauma Informed Care, Harm Reduction, Motivational Interviewing and Critical Time Intervention.

Job duties include conducting needs-based assessments, community outreach, providing case management services, assisting with resource navigation, supporting housing retention, connection to income resources and/or public benefits, landlord mediation, attending meetings/trainings within the community, collaborating care with service providers and multi-disciplinary teams. Empowering the residents to live independently and develop life skills. Responsible for coordinating and/or facilitating health, wellness, and educational programs that are tailored to residents needs to improve resident wellbeing and foster a strong sense of community. Maintain existing partners and establish new partnerships with the aim of expanding opportunities and resources available to residents.

Working Conditions and Physical Requirements: Must be willing to use vehicle for service provision. Works in an office environment with prolonged periods of sitting.

Position Type & Hours: Full Time 40 hours per week

Position Pay Range: $21.00/hr. - $24.00/hr. Starting Pay: Based on experience

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits: Vacation Time, Separate Sick Time, Paid Holidays, Floating Holidays, Personal Days, Volunteer/Wellness Day, Tuition Assistance, Pension Plan, 403b Retirement Plan with Agency Match, Health, Dental, Vision, Pet Insurances, Life Insurance, Accident Insurance, Employee Assistance/Work Life Balance Program, Employee Discount Program, LifeLock with Norton, Public Service Loan Forgiveness

Volunteers of America is an EEO Employer. Position will remain open until filled. Veterans strongly encouraged to apply.

Requirements: Minimum Qualifications: Bachelor's degree in psychology, behavioral science, social work, or a closely related field/or 2 years related experience. At minimum, one full year of working with chronically unhoused populations and/or people with mental health or physical disabilities. Colorado driver's license and state-mandated automobile insurance. Willing to obtain first aid, automated external defibrillator and cardiopulmonary resuscitation certifications and keep current. Criminal and civil background checks within 30 days of hire. Preferred Qualifications: Mental Health experience preferred, Case Management experience preferred, Crisis intervention experience preferred. Knowledge & Skills: Expert written, oral, and interpersonal communication skills. High level of competency working with Microsoft Office suite and cloud-based applications. Strong time-management and prioritization skills. Experience working both independently and, in a team-oriented, collaborative environment. Strong organization and case management skills.