Program Assistant - Division Of Child Support Services

Program Assistant - Division of Child Support Services

This position is currently hybrid - 2 days in office office hours 8 am - 5 pm, negotiate specific hours when hired, core hours 9 am - 3 pm and must work eight hours a day. Please note: These working arrangements are subject to change.

About this Position: The position provides professional administrative and logistical support to Division staff and projects. The position accomplishes this by applying knowledge of and/or interpreting basic principles, rules, procedures, or other federal, state, department, and division guidelines. The position utilizes established processes and support necessary to maintain essential functions of the Division's strategic plan and associated goals/objectives. The position uses judgment and resourcefulness to solve problems in a variety of situations. The position is charged with setting priorities and tracking systems to complete ongoing and one-time tasks. This position provides general support responsibilities which include, but are not limited to: coordinating phone and computer resources, routing documents through clearance, maintaining a system for managing hardcopy and electronic documents, special projects, coordinating in- and out-of-state travel, and support of on-site and off-site events and meetings. This position must provide excellent customer service to both internal and external customers while resolving problems, answering questions, and providing information, and advising others on Division administration matters. The position must use a variety of electronic systems including e-Clearance, KRONOS, TEMS/Wireless Watchdog, Citi-Manager, Cornerstone, and others.

Summary of Duties: Division Support, Travel and Event Support, Communications, Other Duties as Assigned

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights Important Note: Please review your application to ensure completion. For the most equitable applicant experience, CDHS' hiring teams consider only the contents of your application to determine meeting minimum qualifications and for the comparative analysis process. Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements. Volunteer work or a related type of experience may be used to meet the qualifications, but it must be documented. It is paramount that in the experience portion of the application, the applicant describes the extent to which they possess the education, experience, competencies, and background as they relate to the duties outlined in the job announcement. This experience must be documented on your application, and the supplemental questions must be answered. Answers such as "N/A," "In Cover Letter," or "See Resume" will not be accepted.

Minimum Qualifications: Experience Only: Five (5) years of experience in administrative, secretarial, or senior assistant roles, demonstrating skills in scheduling, communication, project management, and general office operations. Education and Experience: A combination of related education in business administration and/or relevant experience in administrative, secretarial, or senior assistant roles, demonstrating skills in scheduling, communication, project management, and general office operations equal to five (5) years.

Conditions of Employment: 1075 Check required. Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant's prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

Supplemental Information: Please note that ONLY your State of Colorado job application will be reviewed during the initial screening and the compensation analysis; your other attached documents will be reviewed in later stages of the selection process. Therefore, it is paramount that you clearly describe all of your relevant experience in the work experience section on the application itself. Applications left blank or marked "SEE RESUME" or "SEE ATTACHED" will not be considered. Your application will be reviewed against the minimum qualifications for the position. If your application demonstrates that you meet the minimum qualifications, you will be invited to the comparative analysis process. Appeal Rights: If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action. For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

How to Apply: The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.