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Patient Service Specialist
Manage patient check-in, scheduling, and insurance verification processes efficiently
Castle Rock, Colorado, United States
Entry Level
2 days ago
Colorado Staffing
A government-affiliated entity providing staffing solutions and employment services within the state of Colorado.
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Patient Service Specialist
When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Responsibilities:
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications:
- Minimum: High School Diploma or GED
- Preferred: 1 Year of Medical Office Experience, Insurance Verification Experience
Equal Opportunity Employer/including Disabled/Veterans. Applications are accepted on an ongoing basis.
About Colorado Staffing
A government-affiliated entity providing staffing solutions and employment services within the state of Colorado.