Patient Service Representative Lead

Patient Service Representative Lead

You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success. Join our Patient Service Representative team. As a Patient Service Representative Lead you will:

• Partner with clinic leadership to assist with oversight of the patient service team.
• Provide clerical/office support within a physician clinic, including, but not limited to reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
• Offer support by facilitating, communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.
• Demonstrate personal accountability for relationship-based care, organizational mission, and core values.

Job Requirements: In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

• High School Diploma or GED required.
• 2 years' experience working in a healthcare setting, preferred experience in an outpatient clinic or physician office.
• Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel, etc.
• Knowledge of medical terminology and medical insurance payers.
• Attention to detail.
• Critical thinking and problem solving.
• Desire to work with patient populations.

Physical Requirements: Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally.

Where You'll Work: At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.

Pay Range: $18.42 - $28.04/hour. We are an equal opportunity employer.