KJUS | Customer Service Representative

Administrative Assistant - High School

Durango School District 9-R is accepting applications for an Administrative Assistant at Durango High School to support the Counseling Office. This is a 10 month position, 7:45 am- 4:15 pm, full time, 8hrs day, 40 hrs wk. Includes benefits and begins August 18, 2025. Job Title: Administrative Assistant -- High School Pay Grade: ESP Salary Schedule Job Family: Administrative Support FLSA Status: Non-exempt Department: School Based Prepared Date: May 15, 2018 Typical Work Year: 10 months SUMMARY: Responsible for providing secretarial and administrative support to the high school office. Duties include maintaining the student records database and student files; screening and directing phone calls and visitors; receiving and responding to inquiries and requests; maintaining student attendance; assisting in health clinic when Health Service Provider is unavailable; handling incoming and/or outgoing mail, warehouse orders, faxes, and email; preparing documents; purging student records from database; and maintaining office equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• D 40% Provide administrative/secretarial support to Principal, administrators and school staff by answering composing, typing, word processing and/or formatting correspondence, newsletters, handbooks, reports and programs; coordinating meetings, taking, typing and distributing meeting minutes; maintaining and updating master calendar for the school year; coordinating building use with the Facilities Use Department; creating and maintaining filing systems; preparing/distributing mail; maintaining and verifying building fixed asset inventory; issuing and tracking building keys; and other related duties.
• D 20% Greet, welcome and assist all staff, students, parents, community members, callers and visitors to the school. Answer phones, provide information, take and deliver messages and direct callers to appropriate individual. Assist visitors, answer inquiries, provide information and direct to appropriate school areas. Diffuse conflicts and/or difficult situations as needed in the school office. Monitor students sent to the school office for disciplinary reasons.
• D 10% Assist with monitoring building visitors, visitor sign-in procedures and building activities including crisis situations such as building evacuations, lockdowns, emergency situations and safety procedures. May initiate crisis procedures in the administrator's absence with direction from appropriate officials.
• D 25% Perform personnel management functions including managing employee time and attendance by tracking daily absences, entering time and attendance data and submitting related reports, calling the automated substitute management system to ensure substitute assignments, maintaining and updating all personnel changes, preparing various payroll documents and scheduling interviews. Maintain confidentiality of all related data.
• Ongoing 5% Perform other duties as assigned, including providing back-up coverage to other positions, registering new students, assisting students in the health clinic and contacting parents/guardians as necessary. Clinic duties may include assisting students with minor injuries and illnesses, dispensing authorized medication, contact parents or emergency medical personnel if needed and keeping accurate records of care given.

EDUCATION AND TRAINING: High school diploma or equivalent. EXPERIENCE: Experience is preferred but may not be necessary for hiring. CERTIFICATES, LICENSES, & REGISTRATIONS: Criminal background check required for hire. CPR and First Aid training preferred at hire; required one month after hire. Meds administration required one month after hire. TECHNICAL SKILLS, KNOWLEDGE, & ABILITIES: Oral and written communication skills. English language skills; multilingual skills preferred. Interpersonal relations skills. Personal computer and keyboarding skills. Customer service and public relations skills. Critical thinking and problem solving skills. Ability to maintain confidentiality in all aspects of the job. Ability to manage multiple tasks/priorities with frequent interruptions. Ability to promote and follow Board of Education policies, Superintendent policies and building/department procedures. Ability to communicate, interact and work effectively and cooperatively in a team setting. Ability to recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate safety equipment and report unsafe conditions to the appropriate administrator. MATERIALS AND EQUIPMENT OPERATING KNOWLEDGE: Operating knowledge of and experience with personal computers and peripherals. Operating knowledge of and experience with Microsoft Office, email/calendar systems, financial software, publishing software. Operating knowledge of and experience with typical office equipment, such as telephones, copier, fax machine, email, etc.

Durango School District 9-R is an equal opportunity educational institution and will not discriminate on the basis of race, color, sex, religion, national origin, ancestry, creed, age, marital status, sexual orientation, genetic information, disability or need for special education services in admissions, access to treatment, or employment in educational programs or activities which it operates, or any other applicable status protected by federal, state or local law. For information regarding civil rights or grievance procedures, contact Laura Galido, Compliance Officer, Durango School District 9-R, 201 E 12th Street, Durango, CO 81301, (970) 247-5411, lgalido@durangoschools.org, or the Office for Civil Rights, U.S. Department of Education, 1244 Spear Boulevard, Suite 310, Denver, CO 80204-3582, (303) 844-5695.