Field Service Technician II

Field Service Technician

This is where you save and sustain lives. At our company, we are deeply connected by our mission. No matter your role at our company, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Our company's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives- where your purpose accelerates our mission.

Field Service Technicians contribute to our mission of saving and sustaining lives by working independently to complete repairs on lifesaving medical devices. By completing these repairs in a timely fashion, the device can be returned to usage by the hospital who has rented or purchased it. Are you passionate about starting a career in the medical device field? Your role at our company Field Service Technicians at our company are trained on working with our devices, and will build off of previous mechanical or technical knowledge. This is where we apply your troubleshooting skills to medical devices and ensure our products are functioning accurately. The Field Service Technician II will demonstrate leadership by assisting with training other team members and addressing customers.

The field service team works within hospital and service setting environments to repair medical devices. Our company offers dental, medical, and vision insurance, paid time off, parental leave, and more.

What You'll Be Doing

• Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.
• Ability to troubleshoot devices and repair any malfunctioning components.
• Ability to use the appropriate tools in making required adjustments and repairs.
• Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
• Ability to load, unload, and remove medical products, weighing up to 1680 pounds.
• Generate service revenue and complete activities required under service contract.
• Safely operate a fleet vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck.

What You'll Bring

• High School Diploma or GED required
• Must be at least 21 years of age
• Valid driver's license
• Obtain and maintain a DOT physical card required
• Prior technical or mechanical repair work required
• Applicable technical or trade school training preferred

We understand compensation is an important factor as you consider the next step in your career. At our company, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. To that end, this position has an hourly range of $23.08 - $31.73. The actual salary may vary based upon several factors including, but not limited to, relevant skills/ experience, time in role, business line, and geographic/ office location.

Our company offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program...

Our company is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.