Director Of Program And Guest Services

Director Of Program And Guest Services

FLSA Status: Full Time - Exempt

Reports To: Camp Director

Rate Of Pay: $56,650.00/yr

Closing Date: 9/2/2025

Benefits: Standard; Full-Time, Exempt employees are eligible for but not limited to the following:

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire)
• Vacation benefit – 20 vacation days per year, accrued at the rate of .0769 hours for each hour worked (accrual begins at hire but may not be used until the completion of six months of employment)
• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
• Pension Plan (after one year of continuous service)
• Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Function: High Peak Camp and Conference Center seeks an innovative leader to guide and shape the future of programming and guest services for both the summer camp ministry and conference center guest groups.

Duties And Responsibilities

Maintain a positive attitude and be a Christian role model for all camp staff

Prepare, oversee, and supervise summer camp and guest group programs

Uphold an atmosphere of Christian community which will promote spiritual, physical, intellectual, and social growth among its guests, staff, and others

Uphold all American Camp Association (ACA) standards and Association for Challenge Course Technology (ACCT) in the operation of all programs

Assist in achieving and maintaining all documentation and implementation of ACA standards related in an orderly manner and for periodic review, including the accreditation process

Develop and maintain a risk management plan for all program operations

Provide strong fiscal management in all areas of responsibility

Implement and develop a program curriculum for summer camp and year-round retreats

Prepare program resource materials for summer staff

Assist the Divisional Youth Secretaries and Camp Director in the hiring of all summer and seasonal staff, both domestic and international (including recruitment travel and communication through both formal and appropriate social media means)

Strive to improve upon all aspects of the camp program, utilizing downtime between seasons to research and implement improvements for the following season

Lead and supervise High Ropes Course, Zipline, Climbing Tower, and Low Ropes Courses

Assist in marketing the conference center to potential guest groups

Coordinate guest group bookings

Purchase and maintain inventory of all program-related supplies

Maintains professional and technical knowledge by attending conventions and conferences related to the camp industry

Host guest groups in partnership with the director and other team members

Perform additional duties as assigned

Qualification And Education Requirements

Personal and joyful commitment to God through Jesus Christ

Bachelor's degree in camping, religion, recreation, education, marketing, or related field

Knowledge, training, or experience in all aspects of camp ministry programming

Experience in developing and delivering outdoor programs and education

Experience in marketing, coordinating, and hosting guest groups

Conflict management and problem-solving

Preferred experience of three or more years in a camp environment

Possess strong listening and communication skills

Able to work independently

Must be minimally 21 years of age and possessing a valid in-state Driver's License

Physical Requirements

Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.

Ability to grasp, push, pull, and reach overhead.

Ability to operate telephone.

Ability to lift to 25 pounds.

Ability to access and produce information from the computer.

Ability to understand written information.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.