(auraria) Community Service Officer I

Auraira Campus Community Service Officer I

Auraira Campus is more than just a place of learning—it's a vibrant community where history, culture, education, and urban life intersect. At the Auraira Campus Police Department (ACPD), we are dedicated to making a meaningful difference in the lives of students, faculty, staff, and the campus community. Through community policing, we emphasize proactive problem solving empowering our officers to engage with our community, build relationships, and make a positive impact. Our outreach initiatives, such as hosting engagement sessions with students, the annual ACPD-sponsored petting zoo, BBQ with a Badge, and Cocoa with a Cop, reflect our commitment to fostering a safe, inclusive, and vibrant campus environment. As an ACPD officer, you will have the opportunity to interact with over 43,000 people on campus and be a valued part of our community with a positive work/life balance in a law enforcement career that is unique and fulfilling. We also have an established wellness program to ensure our staff stay healthy in both mind and body.

Located in the Platte River Valley in downtown Denver, the Campus serves over 39,000 students and approximately 5,000 faculty and staff from the Community College of Denver, Metropolitan State University of Denver, and the University of Colorado Denver.

Auraira Campus employees enjoy an excellent benefits package including a variety of tuition benefits, Public Service Loan Forgiveness Program (PILF), paid vacation, holidays, and sick leave, multiple medical, dental, and vision plans, discounted RTD Eco-Pass, BenefitHub, and an outstanding Colorado PERA retirement plan.

Job Summary

This position plays a vital role in maintaining campus security to ensure all individuals' safety, security, and well-being within the Auraira Campus. The individuals include students, faculty, staff, visitors, and the campus property.

Essential Job Functions

• Patrolling and Monitoring: Safeguarding people, property, and assets by conducting interior and exterior patrols of buildings, garages, and parking lots by way of a vehicle, bicycle, or on foot. Maintaining clear and effective communication with other security personnel, police officers, dispatch, and relevant departments. Daily contact with patrons on campus; therefore, maintaining a customer-focused service and excellent communication skills is mandatory for performance.
• Investigations and Reporting: Investigate and report non-injury accidents, non-criminal reports such as property crime with no suspect information, parking violations, and first report of injuries. Interviewing victims/witnesses and completing a thorough detailed report utilizing the police department's records management system. Maintain up-to-date knowledge of applicable municipal and state laws, as well as departmental policies and procedures. Accurately complete and manage data entry within the department's records management system. Demonstrate proficiency in operating and reviewing network-based video surveillance systems to support investigations and campus safety efforts.
• Call Response: Respond to a variety of called in situation, including non-injury crashes, non-criminal violations, citizen and motorist assists, and citizen escorts. Perform lock/unlock services for interior/exterior doors, address parking complaints, and investigate security breaches. Respond to incidents during medical emergencies and incidents requiring de-escalation techniques. Assist patrol officers with traffic control, scene security, and any other duties that do not require law enforcement action.
• Emergency Response: Respond to all intrusion, panic, and other system alarms. Actively respond to all fire calls, chemical spills, bomb threats, and other hazardous situations. Support evacuation procedures, manage crowd control and assist emergency response personnel on scene. Respond to medical and other emergency calls.

Minimum Qualifications

One (1) year of customer based experience or one year of college course work. High School diploma or GED. Applicant must be at least 18 years of age. Valid and unencumbered Colorado driver license.

Conditions of employment: Due to the inherent ability of this position to impact the safety and security of the Auraira Campus, candidates must be able to communicate fluently in English with others (written and verbally). This position requires pre-employment background and credit investigation (personal and employment history). Applicants must submit to a complete background investigation that will include a personal and employment background check for various security clearances including Colorado Crime Information (CCIC) and National Crime Information Center (NCIC) security clearance. This investigation will include a polygraph interview, fingerprint check and drug screen. Any offer of employment is contingent on the successful passing of a physical and psychological examination by a licensed doctor or health care facility. Applicants must not have any felony convictions, domestic violence history or alcohol offenses within the last (3) years.

The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.