Administrator III - Volunteer Services Coordinator Cmhhip

Administrator III- Volunteer Services Coordinator CMHHIP

Salary: $58,872.00 - $94,188.00 Annually

Location: Pueblo, CO

Job Type: Full Time

Job Number: IIB 05264

Opening Date: 08/19/2025

Closing Date: 8/31/2025 11:59 PM Mountain

FLSA Status: Exempt; position is not eligible for overtime compensation.

This position is open only to Colorado state residents.

Primary Physical Work Address: 1600 W 24th St, Pueblo, CO 81003, USA

Department Contact Information: jazzma.gamboa@state.co.us

How to Apply: Please submit an online application for this position at www.governmentjobs.com. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

Description of Unit

Colorado Mental Health Institute at Pueblo (CMHHIP) is an acute care psychiatric hospital that provides comprehensive psychiatric treatment services medical services by multidisciplinary treatment teams. This includes: 24 hour nursing care and assessment; psychiatric intervention and evaluation; psychological services; psycho-social services; Occupational Therapy; Educational and Vocational Rehabilitation services; Recreational Therapy; and other services required of an acute care psychiatric hospital licensed in the state of Colorado. CMHHIP provides psychiatric services for adolescent, adult, and geriatric patients.

Description of Job

Under the direction of the Program Support Administrator and Director, the Volunteer Services Coordinator collaborates with all departments to support the delivery of volunteer services throughout the hospital, and will oversee all volunteer services throughout the hospital. Services will include coordinating spiritual care services, veteran services, and all other volunteer needs. They will provide guidance through coordination with their supervisory chain of command and other departments receiving/requesting volunteer services to facilitate compliance with regulatory agencies, standards of care and hospital policy and procedures. Responds and plans for volunteer services based on the hospital's needs and demands. Responds to and assists with requests regarding data for these programs. Duties in this position include:

Volunteer Coordination

• Communicates with all departments of the organization to identify available opportunities and needs for volunteers to enhance program/service delivery
• Works with social, civic, religious, and local organizations to develop partnerships, where appropriate to develop and/or utilize volunteers
• Recruits volunteer staff to fit these roles using a variety of resources and techniques
• Procures appropriate religious/spiritual individuals to provide worship and faith services, religious rites and rituals, memorial services, and religious education for patients from diverse faith traditions
• Procures requested religious items, and coordinates delivery to patients in the event that a spiritual care professional is not available to deliver the requested items
• Develops and implement effective strategies to recruit the right volunteers with the right skills
• Gathers information about each volunteer's skills, availability, and goals; matches volunteers with appropriate opportunities based on this data
• Develops and implement goals and objectives for the volunteer program which reflect the mission of the organization
• Develops, administers, and reviews policies and procedures which guide the volunteer programs and services, and reflect the overall values of the organization
• Drafts, maintains, and publishes guidelines, best practices, and procedures for the volunteer program
• Recommends and develops ongoing volunteer utilization

Organization of Events/Activities

• Plans and organizes events, including site selection, logistical arrangements, purchasing supplies, promoting events, scheduling and being the primary point of contact for the event
• Plans, coordinates, and implements formal and informal volunteer recognition activities to recognize the contribution of volunteers to the organization
• Plans and organizes, and coordinates community outreach activities to assist in promoting the volunteer service program

Computer Database and Records Implementation/Management

• Develops and manages the volunteer staff database/records, including: volunteer information, availability, skills, schedules, department placement, and volunteer hours
• Develops and administers forms and records to assist in documenting the volunteer activities. Maintains files, records, applications, and other data concerning the volunteer program

Guidance and Mentorship

• Develop and implement an intake and interview protocol for potential volunteers to ensure the best match between the skills, qualification, and interests of the volunteers and the needs of the organization
• Orients volunteers to increase their understanding of the organization, its clients, its services and the role and responsibilities of volunteers
• Ensures that volunteers are given appropriate training to be successful in their positions
• Ensures that volunteer check-in procedures are followed, and records of volunteer hours are maintained according to established procedures
• Schedules and assigns volunteers to appropriate departments, supervisors or mentors
• Identifies volunteer assignments that provide meaningful work for volunteers and write the volunteer position descriptions in consultation with staff as appropriate
• Communicates with volunteers to ensure placement is a good fit for individuals skills and goals
• Ensures that volunteers receive the appropriate level of supervision
• Establishes and implement a process for evaluating the contribution of individual volunteers and the program, and implement improvements as necessary
• Ensures that volunteers work in a safe, healthy, and supportive environment
• Provides communication to volunteers regarding information related to the facility, values of CDHS and CMHHIP, and the purpose of the needed volunteer work
• Sets up and attends volunteer meetings

Other Duties as Assigned

Any other duties that may arise that may need to be completed that are not covered in the above duty statements

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications Experience Only: Six (6) years of relevant experience in an occupation related to the work assigned to this position OR Education and Experience: A combination of related education and/or relevant experience in an occupation related to the work assigned equal to six (6) years

Preferred Qualifications:

• Proven customer service experience
• Detail oriented
• Possess excellent verbal and written communication skills, and have the ability to maintain confidentiality
• Strong ability to work independently and as a team member
• Ability to multi-task and serve multiple constituents, balancing needs and prioritizing appropriately
• Computer skills experience to support administrative functions
• Willingness to be proactive in daily work

Conditions of Employment:

• Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.
• Full Background Check
• TB testing and other vaccinations as required by the State of Colorado

Appeal Rights: If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action. For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov