Open Rank Business Services Professional (intermediate Or Senior)

Open Rank Business Services Professional (Intermediate or Senior)

The Business Services Professional (Open Rank) provides operational and management support to the Department of Radiology. This position requires a working knowledge of all current University and department policies that are relevant to business services, which may include, but are not limited to, procurement, human resources, budget, events, and travel. This position supports the daily business needs of the department and faculty. Tasks assigned to this position require critical thinking, complete attention to detail, and the ability to independently resolve noted discrepancies. This position will work with section chiefs or designee on clinical scheduling in Qgenda. This task requires organization, focus, analytical, and technical skills. The position is responsible for maintaining accuracy in Qgenda reporting.

This position will provide support for the faculty promotions and tenure process. This position is cross-trained with other positions and provides coverage as needed.

Examples of Work Performed:

Senior and Intermediate Levels:

• General Operational Management (50%)
• Maintain an appropriate stock of general office supplies, printer supplies, and other incidentals. Place orders using appropriate purchasing procedures, adhering to purchasing guidelines and requirements, and completing necessary paperwork.
• Manage calendars for section chiefs, vice chairs, including scheduling meetings and assisting in day-to-day workflow.
• Coordinate events for the department, faculty, and office staff, submit expenses for reimbursement, and adhere to financial policies and procedures.
• Assist with Qgenda scheduling and reporting for assigned sections, working closely with section chiefs.
• Monitor AMION schedules to maintain consistency between Qgenda and AMION schedules for clinical services.
• Assist in resolving faculty concerns regarding data entry in Qgenda and AMION schedules.
• Respond to in-person, written, and telephone requests from faculty, colleagues, and other university personnel.
• Assist in managing all aspects of day-to-day operations of the department by fostering an effective, proactive attitude to provide service, scheduling meetings/space, coordinating catering as needed, planning events, and managing incoming and outgoing mail.
• Additional related tasks as assigned by the supervisor.
• Responsible for promotion and tenure committee and faculty support, which includes scheduling and/or attending meetings, sending out reminders to faculty involved in the review or promotion process, and coordinating workshops.

Financial Processes (30%)

• Process travel and personal reimbursements for faculty and guests.
• Act as the Marketplace Requester; process procurement requests including CU Marketplace Purchase Orders (POs), Standing Purchase Orders (SPOs), Payment Vouchers.
• Maintain current knowledge of financial processes and guidelines; attend training as needed or required.
• Assist faculty by tracking academic enrichment accounts.
• Interpret and follow current University policies and procedures relating to procurement, travel, and expense reimbursements; Assist faculty and guests with expense reports (Procurement and Travel) as needed.
• Confirm that appropriate funds for allocation of expenses comply with all relevant University regulations and policies.
• Support department in other financial duties, including cash handling, deposits, billing, accounts payable, and account management.

HR Operations (10%)

• Utilizing Qgenda, this position is responsible for accurate tracking and reporting of monthly employee leave data and records for the payroll liaison.

Customer Service (10%)

• Establish and maintain cooperative working relationships with faculty and staff in the department, academic and non-academic section chiefs, and the campus community.

Senior Level Only:

• General Operational Management
• Effectively handle sensitive and confidential personnel and financial issues on behalf of leadership with tact, discretion, and professionalism.
• Collaborating with the staff and others within the office to identify opportunities to improve processes and implement plans to follow through.
• Answer straightforward questions where possible and provide information about the University and Department policies and procedures.
• Financial Processes
• Verify appropriate funds for allocation of expenses and ensure financial transactions are appropriate and comply with all relevant University regulations and policies.
• Support department in other financial duties, including cash handling, deposits, billing, accounts payable, and account management.

Work Location: On-site - This role is expected to work onsite and is located in Aurora, Colorado.

Why Join Us:

We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package, including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced-rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

• Intermediate Level: A bachelor's degree in business, business administration, communications, education, social sciences, healthcare administration, public administration, human resources, liberal arts, organizational development, or a directly related field from an accredited institution. One (1) year of professional experience in an academic, health care business environment.
• Senior Level: A bachelor's degree in business, business administration, communications, education, social sciences, healthcare administration, public administration, human resources, liberal arts, organizational development, or a directly related field from an accredited institution. Two (2) years of professional experience in an academic, health care business environment.

Substitution (All Levels): A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year-for-year basis. Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Experience in clinical scheduling and reporting in Qgenda.
• Experience in AMION scheduling.
• Experience working with MS Word, Excel, PowerPoint, Teams, Smartsheet, etc.
• Experience entering data into an electronic system other than MS Office products.
• Experience with University and CU Medicine's business applications, including Marketplace, Concur, COR360, and other University systems.

Knowledge, Skills, and Abilities:

• Outstanding customer service skills.
• Ability to work in a collaborative team environment.
• Ability to monitor ongoing inquiries and ensure that they have been addressed in a timely and effective manner.
• Proven ability to organize and follow through on multiple complex tasks and projects simultaneously.
• Excellent written and verbal communication skills.
• Excellent time management skills.

How to Apply:

For full consideration, please submit the following document(s):

• A letter of interest describing relevant job experiences as they relate to the listed job qualifications and interest in the position.
• Curriculum vitae / Resume
• Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Cindy Mansfield, cindy.mansfield@cuanschutz.edu

Screening of Applications Begins: Immediately and continues until October 31, 2025.

Anticipated Pay Range:

• Intermediate Level: $55,975 to $71,200
• Senior Level: $60,514 to $76,974

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to