Customer Service Administrator - 6 - months Ontract

Accelerate Your Success At Colliers

As one of Canada's leading commercial real estate services firms, we are driven by our mission to accelerate success for our people, clients, and communities.

A career at Colliers gives you the opportunity to make an impact, advance your career, and collaborate with top-tier talent. Don't just take our word for it – we've been recognized as a top employer on a number of prestigious lists, including Best Workplaces in Canada, Best Workplaces for Women, and Best Workplaces with Most Trusted Executive Teams, among others.

This position is for a 6-month Customer Service Administrator contract role based in Vancouver, BC

About This Role

Do you thrive under pressure? Do you live to provide memorable customer service experiences? Your ability to be responsive and follow procedures, while always seeking creative solutions when unique situations arise, does not go unnoticed. You work well with cross-functional teams, handling administrative components such as employee onboarding/offboarding, troubleshooting, and work order audits, as well as supporting the National Service Centre team.

• Work with cross-functional teams to support the revision of property data and workflows, and assist with troubleshooting.
• Onboarding/offboarding of new hires and departures
• Provide support to the Customer Service Specialists, Program Coordinator, Business Systems Analyst, and the Team Lead
• Perform work order audits
• Must be flexible with working hours within (M-F) to fit the business needs

What You'll Bring

• 1-2 years related work experience in a business or office environment
• Ability to effectively and efficiently multi-task and work under pressure with minimal supervision/direction
• Advanced Microsoft Office knowledge
• Requires an excellent customer service approach to handle daily interactions with both internal staff and external tenants
• Post-secondary education preferred
• Data entry experience is an asset
• Bilingual in French is an asset
• A basic knowledge and understanding of real estate is desirable

Approximate Salary Range for Role: $45,000.00 to $51,000.00

Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all Canada locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

What We Offer:

Innovative Projects: Work on cutting-edge initiatives that shape our communities, drive our growth, and make a tangible impact.

Career Growth: Advance your career and achieve your goals with industry-leading training and development programs.

Competitive Benefits & Compensation: Enjoy a comprehensive and flexible benefits package along with competitive compensation that rewards your contributions and supports your well-being.

Collaborative Culture: Join our enterprising team where innovation thrives, collaboration is key, and our people are empowered to be their authentic selves and do their best work.

Diversity, Equity & Inclusion: Our robust North American Diversity & Inclusion Program features eight Employee Resource Groups (ERGs), where you can connect, learn, and contribute to a diverse and supportive community.

Global Network: Join a global team of 23,000 professionals across 70 countries, where you'll expand your network and learn from experts in a dynamic international community. Accelerate your career and enhance your expertise as you connect and collaborate with top talent around the world.

Applicants must be currently authorized to work in Canada on a full-time basis. The employer will not sponsor applicants for work visas.

Direct applicants only please, no agencies.

Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation to participate in the recruitment process, please contact the recruitment team by email at careers@colliers.com.