Energetic Student Advocate who can support students and join our fun & friendly Adult Basic Education (ABE) team. The position requires a student-centered, friendly, engaged, and enthusiastic attitude to support the ABE Program and its students. Flexibility to workdays/nights/weekends is required, be punctual, and provide excellent student support services.
Support in registering students in-person, by phone, and/or by email following ABE program procedures
Screening students
Ask a series of questions to the student to see if they qualify for our program.
Enter student information into a tracking sheet/database (LUMENS)
Ensure accurate data entry
Submit a call log daily to your lead
ABE daily phone duties incoming/outgoing
Tracking incoming calls to ensure successful placement
Enter student data in the tracking sheet for student follow-up
ABE daily email duties incoming/outgoing
Respond to emails and follow up with students
Welcoming/facilitating student intake/assessment process
Proficient in Outlook email, data entry, and friendly customer service with a smile
Student-centered / listening / verbal communication / organizational skills
A flexible schedule is required: days/nights/weekends (will work around class schedule)
Energetic, Friendly, reliable, and punctual for your shift
Data entry for student data into tracking sheet/database portals as needed.
Required accurate data entry of less than 2% error rate
Notify students and instructors of any class updates, as requested
Complete follow-up calls for ABE students to track student progress/success rates
Bilingual students are encouraged to apply
Additional job duties as assigned
Starting Salary $12.95 Hourly
Note: 1000-Hour Appointment - Temporary hourly employees are limited to a maximum of 1,000 hours per calendar and fiscal year and must be terminated upon reaching the maximum hours, unless there are exceptional circumstances.
To be considered for this position, please upload the following documents to your application: