Since 2013, CoinJar has provided a trusted platform for clients to buy, sell, spend and trade cryptocurrency. Founded in Australia, we now operate in the United Kingdom, Ireland, and the United States. We are looking for a VIP Account Manager to join CoinJar's Australian team.
The VIP Account Manager will serve as the primary point of contact for CoinJar's most valuable users. This role focuses on providing proactive, tailored support to VIP users, ensuring top tier service, driving loyalty and optimising their CoinJar experience. The perfect candidate will have excellent interpersonal skills with a strong understanding of cryptocurrency and financial products.
Key responsibilities: