Customer Support Representative (ireland) - Remote Eligible
CoinJar
Customer Support Representative
CoinJar, a global cryptocurrency exchange, is seeking a Customer Support Representative to join our team in Ireland. You will be responsible for providing industry-leading support for our products and creating a positive experience for CoinJar customers. Prospective team members will have a customer-centric focus and strong empathy for the customer.
This full-time role offers a fully remote work arrangement with occasional office visits required, maximum once a month for engagement days with the team.
Schedule: 4-day work week (Saturday–Tuesday or Friday–Sunday), 08:30–17:30 Salary: €35,000–€37,500 per annum
As a Customer Support Representative, you'll be at the forefront of providing exceptional support for CoinJar's innovative products, ensuring a positive experience for our diverse customer base. Reporting to the global Head of CS, and working with the Irish CEO, you will be part of a local and global team of like-minded professionals. Your customer-centric approach and strong empathy will be key in this pivotal role.