Teamcenter Application Support Lead

Teamcenter Application Support & Operations

Lead L2/L3 support for Teamcenter Unified/Active Workspace environments.

Monitor and manage application health, performance, and availability.

Troubleshoot issues related to workflows, BMIDE, data model, access, and integrations.

Manage user administration, access controls, privilege configurations, and licensing.

Incident, Problem, and Change Management

Act as primary escalation point for critical incidents; ensure timely resolution and communication.

Drive root-cause analysis (RCA) and implement permanent fixes.

Review, plan, and execute change requests, enhancements, and releases.

Upgrades, Deployment & Configuration

Lead minor and major upgrades for Teamcenter, Active Workspace, and related components.

Coordinate environment promotions across DEV–QA–UAT–PROD.

Perform configuration, BMIDE updates, patching, and deployment activities.

Integration & Environment Management

Support integrations with CAD tools (NX, CATIA, SolidWorks), ERP, MES, and custom applications.

Work closely with infrastructure teams for server, database, and storage related issues.

Oversee environment refreshes, backups, and system housekeeping tasks.

Stakeholder Management

Collaborate with engineering teams, business users, and project managers to prioritize work.

Provide technical guidance to support team members (L1/L2).

Prepare and present operational reports, KPIs, and continuous improvement outcomes.

What We Offer

• The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents—from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

About Us

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com.

Other Employment-Related Information

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.