Senior Servicenow Developer

ServiceNow Developer

Cognizant is seeking a ServiceNow Developer, for designing, developing, and implementing solutions on the ServiceNow platform. The role will need to work out of the office in Toronto, Ontario. The Service Now Developer will work closely with stakeholders to understand requirements and translate these into effective, efficient solutions.

Cognizant's CIS (Cognizant Infrastructure Services) Practice is a global leader in providing IT infrastructure services. We deliver innovative solutions to optimize and transform IT infrastructure, ensuring business agility and operational efficiency. Our services include cloud computing, data center management, network services, and cybersecurity. We focus on understanding client needs and delivering customized solutions to drive business success.

Key Responsibilities:

• Develop and Configure: Build and customize ServiceNow applications and services. Manage the SDLC processes and write client/application-specific programs.
• Technical Expertise: Design, develop, and troubleshoot solutions on the ServiceNow platform, including forms, workflows, interfaces, and custom scripts.
• Collaboration: Work with cross-functional teams to gather and understand requirements. Collaborate with business stakeholders to ensure the alignment of technical solutions with business objectives.
• Integration: Develop integration solutions between ServiceNow and other systems.
• Support: Provide advanced support for ServiceNow, ensuring timely resolutions of issues. Perform regular operational tasks such as monitoring, upgrades, and maintenance.
• Documentation: Create and maintain comprehensive documentation for deployments, processes, and technical details.

Qualifications:

• Education: Bachelor's degree in computer science, Information Technology, or a related field.
• Minimum of 3 years of experience working with ServiceNow as a Developer.
• Strong expertise in JavaScript, HTML, CSS, and Ajax.
• Experience with ServiceNow scripting (Business Rules, Script Includes, Client Scripts, UI Policies)
• Familiarity with ServiceNow modules like ITSM, ITOM, HRSD, etc.
• Knowledge of integration between ServiceNow and other systems using REST/SOAP Web Services.
• Certifications: ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Application Developer (CAD) preferred.

At Cognizant, we're eager to meet people who believe in our mission and can make an impact in various ways! We strongly encourage you to apply even if you only meet the required skills listed. Consider what transferable experience and skills make you an outstanding applicant and help us see how you'd be helpful in this role.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What we offer:

• The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents —from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

While our system allows applications in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes. Further, for roles located in Quebec, professional English proficiency is required to communicate with our global clients.