Senior Salesforce BA

Senior Salesforce Developer

As a senior Salesforce developer, you will design and deliver Salesforce solutions that enhance customer engagement and streamline financial operations. You will be a valued member of the technology & engineering team and work collaboratively with cross-functional stakeholders across banking and insurance domains.

In this role, you will:

• Design and implement Salesforce sales cloud and lightning solutions tailored to financial services.
• Develop and customize applications using Apex and other Salesforce technologies.
• Integrate Salesforce with external systems to ensure seamless data flow and operational efficiency.
• Collaborate with teams in life and annuities insurance to align solutions with business goals.
• Optimize finance & accounting processes through Salesforce capabilities.

Work model:

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3–4 days a week in a client or cognizant office in Toronto, ON. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

What you need to have to be considered:

• Collaborate with business stakeholders to gather, document, and analyze business requirements for Salesforce projects.
• Work closely with Salesforce administrators and developers to customize and configure Salesforce to meet business requirements.
• Ensure that Salesforce solutions align with best practices and design patterns.
• Define data models and relationships to support business processes.
• Work with data architects to design and implement data structures.
• Develop and deliver user training sessions to ensure effective Salesforce adoption.
• Assist in changing management strategies to facilitate smooth transitions.
• Testing and quality assurance:
• Create and execute test plans, test cases, and user acceptance testing to ensure the quality and reliability of Salesforce solutions.
• Identify and document issues and collaborate with developers to resolve them.
• Identify opportunities for process improvement and automation within the Salesforce environment.
• Maintain detailed documentation of business requirements, user stories, and technical specifications.
• Collaborate with cross-functional teams, including developers, administrators, and other stakeholders, to ensure project success.

These will help you stand out:

• Experience in bank projects
• At least 1 Salesforce certification
• Hands on Salesforce BA with prior experience in E2E successful implementation of project as a BA
• Translate business needs into clear and concise user stories and functional requirements.

What we offer:

• The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents —from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

About us Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses.

Other employment-related information Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.