Salesforce Omni Studio Tech Lead

Salesforce Omni Studio Tech Lead

The Tech Lead will be responsible for overseeing the development and implementation of Salesforce solutions, ensuring that they meet our clients' needs and align with our business goals. The ideal candidate will have a strong technical background, with experience in various Salesforce Clouds, as well as excellent leadership and communication skills.

We are looking for at least 5 years in Salesforce experience and 2 years in Omni Studio Design and Development hands on experience.

A Salesforce Omni Studio Developer designs, builds, and maintains industry-specific applications on the Salesforce platform using low-code tools like OmniScripts, FlexCards, and DataRaptors. Key responsibilities include translating business requirements into scalable solutions, collaborating with teams, adhering to best practices, and working with APIs to integrate systems. Required skills typically include extensive Salesforce and OmniStudio experience, familiarity with Agile, and strong problem-solving abilities.

Develop and Implement Solutions:

Design, develop, and deploy guided workflows (OmniScripts), dynamic user interfaces (FlexCards), and data manipulation tools (DataRaptors) and Integration Procedures to meet business needs.

Collaborate with Teams:

Work closely with stakeholders, architects, and cross-functional teams to understand business requirements and deliver effective technical solutions.

Ensure Best Practices:

Adhere to Salesforce best practices, coding standards, and security protocols for scalable and maintainable applications.

Integrate Systems:

Build integrations with external systems and other platforms using REST/SOAP APIs to ensure seamless data flow.

Participate in Agile Development:

Engage in Agile methodologies, including daily scrums and sprint planning, to manage project timelines and delivery.

Provide Support:

Offer technical guidance, troubleshooting, and ongoing maintenance for OmniStudio-based applications.

Key Skills and Experience

• Salesforce Platform: Strong expertise in the Salesforce platform, including Lightning components (LWC) and Apex.
• OmniStudio Expertise: Hands-on experience with OmniScripts, FlexCards, DataRaptors, and Integration Procedures.
• Technical Skills: Proficiency in Salesforce APIs, data modeling, and integration tools.
• Soft Skills: Excellent problem-solving, communication, and collaboration skills.
• Agile Methodologies: Familiarity with Agile development processes, such as Scrum.
• Industry Knowledge: Experience with Financial Service Cloud

Salary and Other Compensation:

Applications will be accepted until 10/31/2025.

The annual salary for this position is between $103,000–$160,000 CAD depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

What we offer

• The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents —from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

About us Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world.

Other employment-related information Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.