Salesforce Ncino Business Analyst

nCino Business System Analyst

As a Sr. Business Analyst, you will make an impact by identifying and documenting business processes, and converting business requirements into technical requirements. You will be a valued member of the Business Systems team and work collaboratively with line of business, product owners, SMEs, and development teams.

In this role, you will:

• Conduct requirement elicitation sessions with business heads and process managers.
• Collaborate with development team to convert business requirements to actionable user stories.
• Create use cases and provide team-based resolutions for Salesforce and integrated applications (Tier1 & Coupa) for email integration, expense management, document management, etc.
• Actively involve in user acceptance testing for Salesforce environment as well as managed packages, including regression testing and UAT.
• Administer and collaborate on the reports and dashboards module for business sales and nCino teams.
• Define user experience scenarios using API flow diagrams to describe functional integration.
• Create cards/user stories in Jira or any other Agile tool.

Work Model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring a few days a week in a client or Cognizant office. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

What you need to have to be considered

• Rich experience as business system analyst in banking domain.
• Good knowledge of nCino bank operating system including but not limited to nCino objects, administration tool, and product hierarchy.
• STM (Source to target) Data mapping experience.
• Experience writing SQL queries.

These will help you stand out

• Experience in Agile methodology.
• Experience with Salesforce and integrated applications.
• Strong communication and collaboration skills.
• Ability to define user experience scenarios using API flow diagrams.
• Experience with Jira or other Agile tools.

Applications will be accepted until Oct 15, 2025. The annual salary for this position is between $70,000 – $130,000 depending on experience and other qualifications of the successful candidate.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

What We Offer

• The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents —from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

About Us

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital.

Other employment-related information

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.