Salesforce Financial Force Developer

Salesforce Financial Force Developer

Role Overview: A Financial Force support personnel member is responsible for end-to-end support of applications built on Salesforce and Financial Force app-exchange products. This includes monitoring, incident management, technical troubleshooting, and providing functional expertise. This role requires strong skills in Salesforce application development (APEX, LWC, configuration) and a deep understanding of Financial Force functionality.

Location: Riverwoods, IL (Chicago Suburb)

Key Responsibilities:

1. Monitor application and health system using tools such as AutoSys for batch jobs.
2. Respond to incidents and alerts, following established SOPs documented in Excel/Word.
3. Assign and track incidents within the Financial Force support group.
4. Collaborate with upstream and downstream teams as needed.
5. Maintain and update documentation related to incidents, SOPs, and support processes.
6. Support application changes, including OS patching and validations.
7. Provide functional and technical support for Salesforce and Financial Force app-exchange products.
8. Develop, troubleshoot, and configure Salesforce applications using APEX, LWC, and declarative tools.
9. Engage with business stakeholders to understand requirements and ensure alignment with application capabilities.

Technical and Functional Skills Required:

• Proficiency in Salesforce application development (APEX, LWC, configuration)
• Functional knowledge of Financial Force app-exchange products
• Experience with Unix, Shell, and Windows batch scripting
• Experience with AutoSys (batch job scheduling)
• Familiarity with Salesforce Data Loader
• Strong documentation and communication skills
• Ability to troubleshoot and resolve both functional and technical issues

Support Expectations:

• Ability to handle both SME and monitoring responsibilities

Preferred Qualifications:

• Experience in a similar support environment
• Prior experience supporting Salesforce and Financial Force applications
• Ability to work independently and as part of a team

This role is ideal for candidates with strong technical and functional skills in Salesforce and Financial Force, a proactive approach to incident management, and the ability to support critical business applications around the clock.

Salary and Other Compensation: Applications will be accepted until 08/29/2025. The annual salary for this position is between $83,250–$132,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

What We Offer:

• The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents —from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

About Us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is consistently listed among the most admired companies in the world.

Other employment-related information: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

While our system allows applications in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes. Further, for roles located in Quebec, professional English proficiency is required to communicate with our global clients.