Sales Team Leader

Sales Team Leader

As a Sales Team Leader you will make an impact by supporting Small and Middle Tier customers through collaboration, achieving operational targets, being results oriented, developing people, and demonstrating a strong sales profile. You will be a valued member of the Technology team and work collaboratively with cross-functional teams.

In this role, you will:

• Monitor KPIs, track agent productivity, and plan continuous improvements.
• Analyze team performance, identify outliers, and implement coaching and development plans.
• Drive sales productivity through team-level action plans and individual performance management.
• Conduct root cause analyses (RCAs), report insights, and present progress in client reviews (WBR, MBR, QBR).
• Manage attendance, develop incentive programs, and foster team motivation and growth.

Work model:

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring two days a week in a client or Cognizant office in Buenos Aires – Tucumán, Argentina. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

What you need to have to be considered:

• 1–2 years of experience leading sales or customer experience teams, with a strong customer and sales focus.
• Excellent communication and presentation skills, with advanced English proficiency.
• Proactive, detail-oriented, and thrives in high-pressure environments with flexibility.
• Skilled in Google tools (Sheets, Slides, Docs), Google Ads, Analytics, and Tag Manager.
• Familiar with gamification methods and experienced in managing structured roles (QAs, SMEs, MIS).

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply—even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Benefits:

• A career in one of the largest and fastest-growing IT services providers worldwide.
• Ongoing support and funding for training and development plans.
• Opportunity to work for leading global companies.
• Our work environment is diverse, collaborative, and inclusive. We create conditions for everyone to thrive.
• A highly competitive salary and great benefits, such as OSDE for you and your primary family group, annual bonus, and many other benefits that we will share during the selection process.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

What we offer:

• The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents —from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

About us Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world.

Other employment-related information Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.