Mobile Device Tester Engineer

Software And Hardware Test Manager

Core Responsibilities

• Develop, document, and revise test plans and procedures and quality standards for software and hardware, focused on wireless products and related accessories
• Manage the cross functional bug reporting and resolution process, ability to SW upgrade the devices using OEM tools
• Manage the test sample requirements and inventory. Ensure the distributed samples are tracked and upgraded to the latest available firmware level
• Validate OEM and test partners test results by executing the regression test plan and perform other adhoc random testing
• Test and certify MRs (maintenance releases or software updates) and Security MRs by executing the regression plan and the test cases impacted by the MR scope
• Manage activation and deactivation of the test samples
• Compile test results data, collect logs and write required engineering reports, to report to OEMs and other fix agents
• Update issues tracking and management tools to ensure all the information is current and properly shared
• Troubleshoot related issues and test, maintain, and monitor relevant solutions and logs, Field testing if required to reproduce the issue
• Monitor customer-reported issues, perform root cause analysis, and develop test methods to improve overall customer satisfaction
• Deploy new test tools as required
• Knowledge in JIRA and Confluence
• Understanding of LTE and 5G RF and Core technologies
• Must be able to communicate effectively and convincingly with all areas of the company – technical and non-technical - as well as with external parties
• Collaborate with project stakeholders and internal Development and E2E teams
• Self-Starter and must be able to work independently with minimal supervision

What We Offer

• The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents —from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

About Us

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is consistently listed among the most admired companies in the world.

Other employment-related information

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.