IT Tech Support

IT Tech – Site Support

Location: Foster City, CA (100% Onsite)

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Job requirement:- Details:

· Experience with deskside and basic troubleshooting skills including hardware, software, printing, networking, file shares, etc.

· Knowledgeable in MAC and IOS systems, Windows 7 and 10 experience - ability to resolve Windows 7/10 and MAC operating system issues and errors

· Proficient in the latest Microsoft Office applications (Office 365)

· ServiceNow or related ITSM ticketing tool experience

· Printer and scanner support

· Knowledgeable in customer infrastructure support

· Mobile device support experience

· Familiarity with Microsoft Active Directory

· Experience with computer asset tracking

· Experience with user ID creation

· Some experience with support and administration of network phones (VoIP system)

· Understanding of Symantec Virus Scan software

· Ability to lift up to 50 lbs. when moving electronic equipment

· Great customer service skills, ability to multi-task & team player

· Fluent in both Spanish and English

· Technical degree or equivalent end-user supporting experience

What will you do?

· Provide hardware/software support services to onsite client including break/fix

· Deskside support - break/fix, PC staging, asset management, software installation, PC troubleshooting, printer support, process remedy ticket request, compliance tasks, account management, and provide end support to end users

· Implement virus detection and eradication procedures

· Diagnose end-user system failures and implement repair solutions

· Troubleshoot network devices in order to ensure connectivity from the PC to the network

Salary and other compensation:

Applications will be accepted until 6/06/2026

The salary for this position will be 50,000-57,500 yearly depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus paid time off
• 401(k) plan and contributions
• Long-term/Short-term disability
• Paid parental leave
• Employee stock purchase plan

Disclaimer: The compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

What we offer:

• The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents—from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

About us Cognizant (Nasdaq: CTSH) is an AI builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Other employment-related information Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.