Data Center Operations Manager

Data Center Engagement Delivery Lead

Cognizant is seeking a Data Center Engagement Delivery Lead for a full-time onsite opportunity in San Jose, CA. This role will work from the office in San Jose, CA. Qualified candidates must have valid US work authorization.

The salary range for this role is between $142,000 and $167,000 depending on the skills and qualifications of the candidate.

The Datacenter Rack and Stack Manager will lead the team of Rack and Stack technicians and oversee the physical infrastructure setup and maintenance of data center environments, focusing on rack installation, equipment stacking, cabling, power distribution, and environmental monitoring. This role ensures optimal uptime, safety, and efficiency across multiple data center locations. The ideal candidate will have 10 to 12 years of Data Center Management experience.

Key Responsibilities

• Rack & Stack Operations: Lead the deployment, installation, and decommissioning of servers, switches, and other hardware components
• Power & Cabling Management: Design and implement power distribution using Rack PDUs (ZeroU, 32A, 3-phase), ensuring redundancy (A-feed/B-feed) and compliance with high-density rack standards.
• Vendor Coordination: Escort vendors during site visits, manage shipping/receiving of hardware, and ensure adherence to site protocols.
• Troubleshooting & Upgrades: Perform hardware diagnostics, replacements, and upgrades as needed, maintaining SLA commitments.
• Monitoring & Reporting: Utilize tools like Zenoss, Emite, and xMatters for real-time monitoring, analytics, and incident notifications.
• Documentation: Maintain updated CMDBs, rack elevation diagrams, cabling layouts, and environmental logs for audit and operational continuity.
• Compliance & Safety: Ensure all installations meet enterprise architecture standards and safety regulations.

Required Skills & Experience

• Hands-on experience with rack-mounted servers, blade systems, and cabling best practices.
• Familiarity with power systems (UPS, PDUs), HVAC, and environmental controls.
• Proficiency in tools like ServiceNow, Zenoss, Emite, and xMatters.
• Strong understanding of ITIL processes and SLA management.
• Excellent analytical, coordination, and communication skills across cross-functional teams.
• Excellent presentation and communication skills.

What We Offer

• The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning, and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package. Including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents —from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.