CAI GCP Backend Engineer

Conversational Ai Backend Engineer – Google Cloud/Cx And Node.js

As a Conversational AI Backend Engineer – Google Cloud/CX and Node.js, you will make an impact by designing, building, and maintaining scalable back-end services and conversational workflows for enterprise-grade virtual agents. You will be a valued member of the Conversational AI team and work collaboratively with product owners, designers, conversation designers, and DevOps teams.

In This Role, You Will:

• Architect and maintain scalable RESTful and event-driven services in Node.js.

• Design and implement conversational flows and integrations using Dialogflow CX.

• Optimize APIs and backend performance for high throughput and low latency.

• Ensure secure coding practices and CI/CD best practices.

• Provide technical leadership and mentor junior developers.

Work Model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

What You Need To Have To Be Considered

• 8–10 years of experience with Node.js and backend engineering.

• Strong knowledge of JavaScript (ES6+), TypeScript, and asynchronous programming.

• Proven experience designing APIs and integrating external services.

• 3+ years of experience with Google Dialogflow CX.

• Experience with GCP services and containerization (Docker).

These Will Help You Stand Out

• Experience with other conversational AI platforms (Amazon Lex, Microsoft Bot Framework, Rasa).

• Knowledge of TTS/STT integrations.

• Familiarity with Kubernetes, Docker, Terraform.

• Experience with analytics and monitoring tools for conversational AI.

• Strong understanding of security and compliance.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

Benefits

Applications Will Be Accepted Until 12/30/2025.

The Annual Salary For This Position Is Between $138,000 To $162,000 Depending On Experience And Other Qualifications Of The Successful Candidate.

Cognizant Offers The Following Benefits For This Position, Subject To Applicable Eligibility Requirements:

• Medical/Dental/Vision/Life Insurance

• Paid Holidays Plus Paid Time Off

• 401(k) Plan And Contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

What We Offer

• The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents —from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

About Us Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

Other employment-related information Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.