Application Support Specialist

Cognizant Job Opportunity

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story.

Position Summary

Analyze user requirements and troubleshoot on hospital care applications in both front-end and back-end system. Provide expertise and strategic guidance in software design activities, including financial evaluations and recommendations for software purchases and upgrades. Manage incidents and service requests by using the various tools like JIRA, ServiceNow and salesforce platforms, adhering to predefined SLAs. Research, consult, and evaluate system program needs, identifying technology limitations and proposing solutions.

Mandatory Skills

• HTML coding.
• CSS and JavaScript language.
• Extensive experience in Microsoft SQL Server Database design, developing SQL Queries, PL/SQL stored procedures, Views and triggers using SQL Server 2000/2005/2008.
• Experience in ASP.NET application.
• Experience working on IIS, SSIS, SSRS Services.
• Working experience on JIRA and Visual Studio Platforms.
• Solving the bugs and issues, providing solutions to the client.
• Effective in working independently and collaboratively in teams performance optimization

Roles And Responsibilities

• Develop and execute SQL scripts, debug code, and implement fixes for production issues.
• Configure and deploy changes based on service requests.
• Test and validate configurational changes in test environments to meet business requirements. Deploy software patches, updates, and change requests while ensuring compliance with quality standards.
• Test, debug, and resolve errors within applications programming languages using established protocols and guidelines.
• Provide technical support and service to all team members and help in educating about the product to resolve the issues and provide effective service to clients.
• Provide technical walkthrough to the development team to understand the product workflow for any enhancements and bugs fixes.
• Actively participate and contribute to team collaboration efforts.

Salary Range: >$100,000

What We Offer

• The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents —from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

About Us

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

Other employment-related information

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.