Financial Systems Engineer

Financial Systems Engineer

Bagel Brands is the parent company for your favorite breakfast brands, Einstein Bros. Bagels, Bruegger's Bagels, Noah's NY Bagels, and Manhattan Bagel. We believe in the bagel and how it has the unique ability to bring people together. Our team has a standard set of values and behaviors that allow us to spread a little more joy and happiness in the world. They let us laugh, smile, and enjoy each other's company a little more. These are the behaviors that guide how we work, how we treat each other, and how we treat our guests. We believe that there is no better way to make someone's day than with a warm, fresh-baked bagel and a heart-felt good morning.

Position Mission

The Financial Systems Engineer designs, builds, and maintains the reliable, scalable, and secure technical solutions that keep Bagel Brands running behind the scenes — so our teams can focus on what they do best: helping others own the morning.

This role serves as the technical subject matter expert for our financial and operational systems, ensuring they are optimally configured, seamlessly integrated, and built to support data accuracy, process automation, and long-term business growth. In alignment with Bagel Brands' Core Values, this engineer partners closely with business stakeholders to translate complex requirements into practical, high-quality solutions.

Responsibilities Include, But Are Not Limited To:

• NetSuite Development
• Develop, enhance, and maintain SuiteScript (2.x/2.1) scripts, SuiteFlow workflows, SuiteTalk, RESTlets, SuiteBuilder, and SuiteCloud solutions.
• Customize NetSuite modules, forms, fields, records, and dashboards to meet evolving business needs.
• Apply best practices to ensure the performance, security, and long-term maintainability of all customizations.
• Systems Integration & Data Flow Management
• Architect, build, and maintain integrations between NetSuite and third-party systems, including point of sale, e-commerce, data warehouses, and other external applications.
• Use integration platforms (e.g., Celigo) or custom API connectors to ensure reliable, accurate data synchronization across systems.
• Implement error-handling, monitoring, logging, and recovery mechanisms to keep integrations running smoothly.
• Technical Leadership & Solution Design
• Partner with cross-functional teams to understand business processes and provide clear, strategic technical recommendations.
• Translate functional requirements into technical designs, integration specifications, and implementation plans.
• Champion NetSuite best practices and ensure all solutions align with architectural standards and compliance policies.
• Data Quality & System Reliability
• Maintain high data accuracy across all integrated systems, acting with urgency to identify and resolve discrepancies.
• Support troubleshooting, root-cause analysis, and resolution of integration or platform issues.
• Optimize system performance and ensure smooth end-to-end data flows across the organization.
• Support, Maintenance & Continuous Improvement
• Provide technical support for users, administrators, and business teams with responsiveness and care.
• Stay current with financial system releases and proactively identify opportunities to leverage new features.
• Automate manual processes and reduce operational overhead through thoughtful, resourceful system design.

Leadership Competencies (Individual Contributor)

• Effective Communication: Translates complex technical concepts and system requirements into clear, accessible language for non-technical stakeholders and business partners.
• Accountability & Ownership: Takes full ownership of system builds, integrations, and issue resolution — following through with precision and ensuring solutions meet the highest standards of reliability and accuracy.
• Adaptability & Perseverance: Navigates shifting business requirements, system changes, and technical challenges with a steady, solutions-first mindset, staying focused on delivering results.
• Empowerment: Supports end users, administrators, and business teams by building intuitive solutions and providing guidance that enables them to work more effectively and independently.
• Curiosity: Proactively explores new tools, platform features, and technical approaches to continuously improve system performance and identify opportunities for automation and efficiency.
• Self-Awareness: Recognizes the impact of technical decisions on the broader business, seeks input from stakeholders, and brings both humility and expertise to cross-functional partnerships.

Required Knowledge, Skills, & Experience

Required:

• Proven experience as a developer with hands-on expertise in NetSuite implementations, customization, scripting, and integration development.
• NetSuite Certification (e.g., NetSuite Certified Developer or Administrator).
• Strong proficiency in SuiteScript (1.0 and 2.x/2.1).
• Experience with SuiteTalk (REST/SOAP APIs) for integration purposes and working with data formats such as XML and JSON.
• Solid understanding of core web technologies and languages, including JavaScript, HTML, SQL, and CSS.
• Familiarity with the SuiteCloud Development Framework (SDF).
• In-depth knowledge of NetSuite's standard modules, data model, and architecture.
• Experience developing and maintaining EDI. (eg. maps and standards AS2, SFTP, ASN, X12, UCS, EDI875/810,880,824, 855)

Preferred:

• Experience with iPaaS tools such as Celigo.
• Experience in restaurant, retail, hospitality, or other fast-paced, multi-site environments.

Physical Demands

This role requires the ability to perform work primarily in a seated, office-based environment, with occasional movement throughout the workplace and limited travel. These requirements may be met with or without reasonable accommodation.

Bagel Brands is committed to providing equal employment opportunity and fair treatment in employment for all individuals. We do not discriminate on the basis of any characteristic protected by applicable federal, state, or local law. Employment decisions are based solely on qualifications, merit, and business needs.

**Ranges reflect what employer reasonably and in good faith expects to pay for such position.