Admin Support Officer (maternity Cover)

Admin Support Officer (Maternity Cover)

CcHUB is Africa's leading innovation and creative ecosystem builder, dedicated to nurturing talent, ideas, and startups across the continent. In 2010, we began as Nigeria's premier innovation center, dedicated to accelerating the application of social capital and technology for economic prosperity in Nigeria. We have since grown our physical presence to five cities (Lagos, Abuja, Kigali, Nairobi, and Windhoek) across Africa, and we work closely with stakeholders - including entrepreneurs, civil society organizations, government, and private sector - to identify and nurture novel solutions to social challenges in Africa.

In 2017, Co-Creation HUB launched Growth Capital in partnership with Omidyar Network, Bank of Industry, and Venture Garden Group to provide early-stage funding for startups driving social change. In February 2019, Co-creation HUB opened a Design Lab in Kigali, Rwanda, focusing on Research and Development and Human-Centered Design to enable innovation for social impact. Our Kigali Centre collaborates with global stakeholders to explore the application of technology in addressing Africa's systemic problems in education, public health, governance, and other areas of our work. In September 2019, we expanded our footprint by acquiring iHUB in Nairobi, Kenya, strengthening our commitment to supporting entrepreneurs and innovators across the continent. In 2020, we launched CcHUB Syndicate, an investment vehicle designed to improve capital access for startups and bridge the funding gap in Africa's innovation ecosystem. In 2021, we established the Creative Economy Practice to drive the growth of Africa's creative economy by applying innovation and technology. In 2023, we further expanded our presence by opening the Co-creation HUB in Windhoek, Namibia. These expansions have been intentional in contributing to our vision to be Africa's leading pan-African creative and innovation ecosystem enabler.

Since its establishment, CcHUB has supported the development and launch of over 10,000 innovative technology companies that address social challenges across Africa in areas such as budget transparency, agtech, education, fintech, healthcare delivery, the creative economy, and sustainability.

Job Description

Job Purpose

The Administrative support officer will be responsible for ensuring the smooth daily operations of the innovation hub by providing effective administrative, logistical, and operational support. This role is central to enabling the hub's programs, partners, startups, and teams to function efficiently within a vibrant, collaborative, and innovative environment.

Duties and Responsibilities

Office and Operations Management

• Oversee daily office operations, ensuring a clean, and well-maintained environment.
• Maintain inventory of office supplies and equipment; coordinate procurement and vendor relationships.

Administrative Support

• Maintain accurate and up-to-date records, including program documents, partner databases, staff records, and operational documents.
• Support onboarding and coordination for program participants, and guests.
• Coordinate use of meeting rooms, event spaces, and shared facilities.
• Arrange logistics for meetings, training, events, and hub activities.
• Support coordination of travel, accommodation, and local transportation where necessary.

Finance & Procurement Support

• Track petty cash, office expenses, and vendor payments in alignment with finance team guidelines.
• Support invoice processing, budget tracking, and timely submission of receipts and documentation.

Customer Service and Liaison

• Serve as the first point of contact for visitors, partners, and community members.
• Provide first call support to program participants, ensuring a positive experience in the hub.
• Support internal communication among staff and teams.

Key Performance Indicators

• Timely and professional support for all stakeholders and program participants with 98% satisfaction rating.
• Successful logistical planning for all events and meetings.
• Petty cash, supplies, and admin budgets managed efficiently within approved limits.
• Up-to-date and organized administrative documentation.
• Timely procurement, inventory management, and smooth hub operations.
• Internal and external communication handled professionally and promptly.

Qualifications

Key Competencies /Qualifications

Education & Experience

• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum of 2–3 years experience in an administrative, operations, or office management role—preferably in a startup, tech, or innovation-driven environment

Competencies

• Strong organizational and multitasking skills with attention to detail.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite, Google Workspace, and general digital tools.
• Ability to manage vendors, suppliers, and internal coordination independently.
• Strong interpersonal and customer service skills.
• Proactive, solution-oriented, and comfortable working in a fast-paced environment.

Additional Information

Please note this is a six (6) months onsite role in Ikorodu Lagos

Co-creation HUB (CcHUB) is an equal opportunity employer. The Company prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. The Company conforms to the spirit as well as to the letter of all applicable laws and regulations.