Field Service Supervisor

Field Service Supervisor

Coke Florida is looking for a Field Service Supervisor based out of our St Petersburg location managing St Petersburg and Spring Hill Markets. This position is 8:00AM to Finish, Monday through Friday.

What You Will Do:

As a Coke Florida Field Service Supervisor, you are responsible for overseeing daily operations managing schedules, coaching and developing team, addressing issues, setting and ensuring KBI targets and goals are met, driving initiatives and results, auditing employee performance, review of report data to analyze results and ability to enter data into our business systems.

Roles and Responsibilities:

• Responsible for overseeing daily operations managing schedules, coaching and developing team, addressing issues, setting and ensuring KBI targets and goals are met, driving initiatives and results, auditing employee performance, review of report data to analyze results and ability to enter data into our business systems.
• In addition, to managing the direct employees the supervisor is expected to liaison with customers to respond to issues, seek feedback on performance, and look for ways to improve
• Provide leadership and guidance to the Field Service team
• Accountable for delivering the Field Service vision and strategy
• Drive employee engagement and organizational health
• Translate Company business data to monitor results - Coaching, motivating, developing talent - Enhance intellectual capital through training, rewarding, and retaining the best of the best
• Complete employee documentation as needed
• Improve productivity of the workforce through current technology enablement, training, process improvement and identifying best practices (e.g., 5S & Lean methodology)
• Enhance customer relations

For this role, you will need:

• High School Diploma required
• Two years supervisory experience
• Ability to analyze and interpret spreadsheets/business data
• Must be a positive people leader with a demonstrated ability to drive results cross functionally

Additional qualifications that will make you successful in this role:

• Bachelor's Degree preferred
• Effective coaching/talent development
• Outlook/Excel/SAP proficiency
• 5 years of experience in Equipment Service preferred
• Excellent communication skills