Operations Analyst, FCM

Fcm Operations Analyst

The FCM Operations Analyst provides primary-level problem resolution across all operational aspects of the FCM. The Analyst will work with customers on new initiatives, handle operational & customer-related issues, demonstrate full understanding of operational trade & end-of-day workflows, lead internal projects, and discover/recommend/document updates to current operational processes.

Principal Accountabilities:

• Develop an understanding of FCM infrastructure and internal operational processes and applications, such as account set-ups, trade submission workflows, and margin services tools.
• Develop strong relationships with the FCM’s various stakeholders across multiple areas.
• Support CME Group’s effort to develop innovative enhancements that improve our team and our customers’ experience. Document firm enhancement requests and help prioritize them. Suggest ideas to improve the customer experience and improve internal processes.

Skills and Software Requirements:

• Understanding of Prediction Markets preferred
• Must work well in a team environment
• Self-motivated individual
• Proficiency in Microsoft Office and Google Suite required
• Strong analytical, quantitative, and organizational skills
• Excellent written and verbal communication skills
• An understanding of the trade lifecycle and post-execution workflows, including clearing and settlement, is highly valued

This role is hybrid and will require a Sunday-Thursday shift as well as onsite 3 days a week in our Singapore office, with flexibility.

CME Group: Where Futures are Made

CME Group is the world’s leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it – all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more.

At CME Group, we embrace our employees’ unique experiences and skills to ensure that everyone’s perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.

Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.