Service Coordinator With German (limited Full - time)

Service Coordinator

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What You'll Build

Support the onboarding process for new clients, ensuring accuracy and timely execution.

Handle transactional and administrative tasks to support client setup and account maintenance.

Respond to queries from clients, account managers, and internal teams with accurate and professional support.

Manage escalations and follow-up cases, ensuring timely resolution and clear communication.

Collaborate closely with team members and stakeholders to deliver consistent, high-quality client experiences.

Contribute to continuous improvement by identifying opportunities to streamline processes and enhance service delivery.

What You Bring:

Business fluency in English and German as must.

Bachelor's degree in any field or equivalent work experience.

Previous experience in client onboarding, customer support, operations, or a related back-office role (preferred).

Strong written and verbal communication skills.

High attention to detail and ability to manage multiple tasks simultaneously.

Problem-solving skills and a proactive mindset.

Ability to work with international clients across time zones and cultures.

Team player with a collaborative approach and willingness to support colleagues.

Affinity for software and technology.

Ability to be self-directed and work independently.

Where You Belong:

Join our SAP Concur team as a Service Coordinator and support the onboarding of new clients.

Handle back-office activities and provide professional support on queries and escalations.

Collaborate with colleagues across regions and time zones to deliver seamless client experiences.

Work in a dynamic and supportive team environment.

Gain exposure to international clients and cross-functional collaboration.

Benefit from opportunities for growth and professional development.

Enjoy a competitive compensation and benefits package.