Intern - Operations & Crisis Support Specialist - MD Office

Operations & Crisis Support Specialist

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

The Operations & Crisis Support Specialist will play a central role in ensuring the smooth running of day-to-day operations and the successful execution of strategic projects and events across SAP Labs Israel. This position supports executive management, local staff, and employees by driving operational excellence, managing event operations, and providing critical crisis operations support during times of change or disruption.

This role requires a highly organized, proactive professional who can manage complex logistics, coordinate cross-functional projects, and ensure readiness and alignment across the organization.

Core Responsibilities

• Plan, coordinate, and manage employee engagement activities, leadership visits, and Lab-wide events.
• Oversee all operational aspects including logistics, vendor management, scheduling, and on-site execution.
• Maintain an operations calendar aligned with management priorities, ensuring consistency across functions.

Lead operational planning and execution for internal and external events, ensuring seamless delivery across all stages (planning, execution, and follow-up).

• Manage cross-functional projects from initiation to completion, ensuring deliverables are on time, within scope, and aligned with organizational goals.
• Monitor and optimize event and project processes for efficiency, quality, and impact.

Lead operational response during crises, ensuring processes, logistics, and resources are in place to support leadership and employees.

• Serve as the link between management, HR, IT, and Facilities to coordinate emergency responses, remote work readiness, or other operational disruptions.

Act as the operational hub between executive management, HR, Facilities, IT, and other functions.

• Ensure organizational alignment by translating leadership priorities into operational execution.
• Partner with local and global teams to ensure smooth execution of operational and project activities.

What You Bring

Must-Haves

• Bachelor's degree in Business Administration, or related field (or equivalent practical experience)
• Currently enrolled in a university program
• Mother tongue level in English and Hebrew (both oral and written)
• Expert with Excel and proficient in Power Point
• Strong organizational, project management, and event operations skills
• Experience contributing to or managing crisis operations – mandatory
• Ability to work under pressure and adapt quickly during crises
• Excellent interpersonal skills, with the ability to collaborate across teams

Nice-to-Have

• Experience working in a global high-tech or R&D environment
• Familiarity with crisis management frameworks and employee support systems
• Experience supporting executive offices or leadership teams
• Background in workplace experience or employee operations roles

This is a SAP global, strategic, paid working student position that provides students with opportunities to find purpose in their career.

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.