Design System Expert - Operations & Enablement In SAP Design

Design System Expert – Operations & Enablement

SAP Design is seeking a Design System Expert – Operations & Enablement to join our team in Sofia, Bulgaria. In this role, you will combine your deep expertise in design systems with a strong operational mindset to help drive efficiency, alignment, and delivery across one of SAP's most strategic design teams.

Reporting to the VP of the SAP Web Design System, you'll ensure operational excellence, supporting cross-functional collaboration with our development partner, and support strategic initiatives. You'll orchestrate planning, streamline internal processes, and act as a trusted partner to both leadership and team members.

Key responsibilities include:

• Design System Enablement: Support the planning, governance, and evolution of guidelines, components, and tooling.
• Operational Excellence: Improve internal workflows, track team deliverables, and ensure smooth execution.
• Strategic Support: Partner with the VP to manage strategic initiatives, prepare briefings, and follow up on key actions.
• Stakeholder Collaboration: Enable collaboration between design, development, and LOBs.
• Documentation & Communication: Help structure internal documentation, meeting cadences, and reporting.

What you bring:

• 7+ years of experience working in design systems, UX program management, or design operations
• Strong understanding of design system concepts (e.g. components, tokens, Figma workflows) and the ability to translate them into structured processes
• Experience working in cross-functional teams and driving alignment between design, development, and product functions
• Excellent organizational and communication skills, with the ability to manage complexity and multiple priorities
• Fluent in English; German is a plus
• Proactive, detail-oriented, and passionate about building scalable, effective design practices

Join the Web Design System team, a diverse group of around 30+ members within SAP's central design organization. We develop the SAP Web Design System and Design Language for all web-based SAP products, driving innovation and consistency for millions of users worldwide.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.