✨ About The Role
- The Vehicle Operations Support Specialist II will act as a client advocate, focusing on maintaining high levels of client satisfaction.
- Responsibilities include clarifying and communicating information, researching issues, and providing effective resolutions.
- The role involves preparing source data by collecting, aggregating, and compiling documents or information before data entry.
- The position requires verifying output against control totals and checking the format and accuracy of data.
- The work schedule is Monday to Friday from 8 AM to 5 PM MST, with a hybrid in-office requirement of 3-4 days per month.
âš¡ Requirements
- The ideal candidate should have strong communication skills to effectively educate and liaise with clients on auction processes.
- A proactive approach to problem-solving is essential, as the role involves managing a high volume of internal support requests.
- Experience in maintaining accurate documentation and client records is important for ensuring continuity and accuracy.
- The candidate should be comfortable collaborating with team members and external partners to identify client needs and research issues.
- A detail-oriented mindset is necessary for reviewing source documents for data accuracy and relevance.