✨ About The Role
- The role involves managing account relationships and ensuring that customer requirements are met effectively.
- The specialist will work with commercial clients to communicate the condition of their vehicles and obtain necessary approvals for repairs.
- Coordination with the mechanic shop is crucial to ensure timely repairs and updates are relayed back to clients.
- The position requires reviewing and auditing vehicle repair reports and making recommendations for vehicle reconditioning.
- Responding to customer inquiries and providing quality service is a key responsibility of this role.
âš¡ Requirements
- The ideal candidate should have strong communication skills to effectively manage account relationships and maintain customer satisfaction.
- Experience in customer service or account management would be beneficial for this role.
- A proactive approach to problem-solving and the ability to work collaboratively with mechanics and clients is essential.
- Attention to detail is important for reviewing and updating vehicle condition reports and repair approvals.
- The candidate should be comfortable working in a fast-paced environment and managing multiple tasks simultaneously.