View All Jobs 2742
Sales And Retention Rep
Negotiate pricing and solutions to retain customers considering service downgrades or disconnections.
Phoenix, Arizona, United States
Entry Level
1 month ago
Clutch Technologies
The leading software platform used by dealerships and OEMs to enable vehicle subscription.
153 Similar Jobs at Clutch Technologies
✨ About The Role
- The Sales and Retention Representative will handle calls from customers considering downgrading or disconnecting services.
- The role involves listening to customer concerns and guiding them towards solutions that enhance their experience.
- Representatives will engage in transparent conversations to help customers understand the value of Cox products and services.
- The job requires upselling and cross-selling additional products and services to customers.
- The position includes negotiating pricing and identifying new opportunities while discussing competitors.
âš¡ Requirements
- The ideal candidate should possess strong persuasive skills to effectively communicate with customers.
- A background in customer service or sales would be beneficial for this role.
- The candidate should be comfortable working in a call center environment and handling customer inquiries.
- Strong listening skills are essential to understand customer concerns and provide appropriate solutions.
- The ability to build meaningful relationships with customers is crucial for retention and upselling.
About Clutch Technologies
The leading software platform used by dealerships and OEMs to enable vehicle subscription.