View All Jobs 2635
Sales And Retention Representative
Help customers rediscover the value of their Cox services through persuasive communication.
Oklahoma City, Oklahoma, United States
Entry Level
1 month ago
Clutch Technologies
The leading software platform used by dealerships and OEMs to enable vehicle subscription.
145 Similar Jobs at Clutch Technologies
✨ About The Role
- The Sales and Retention Representative will be responsible for taking calls from customers considering downgrading or disconnecting services.
- The role involves listening to customer concerns and guiding them towards solutions to improve their experience.
- The representative will have transparent conversations to help customers understand the value of existing services.
- The position requires working full-time in the office with specific call center hours.
- There is a shift bid process after training, allowing employees to select their preferred shifts.
âš¡ Requirements
- The ideal candidate should possess strong persuasive skills to effectively communicate with customers.
- A background in customer service or sales would be beneficial for this role.
- The candidate should be comfortable working in a call center environment and handling customer inquiries.
- Strong listening skills are essential to understand customer concerns and provide appropriate solutions.
- The ability to build meaningful relationships with customers is crucial for retention and upselling services.
About Clutch Technologies
The leading software platform used by dealerships and OEMs to enable vehicle subscription.