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Sales And Retention Representative
Help customers rediscover the value of their Cox services to enhance retention.
Remote
Entry Level
4 days ago
Clutch Technologies
The leading software platform used by dealerships and OEMs to enable vehicle subscription.
Job is no longer active
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✨ About The Role
- The Sales and Retention Representative will be responsible for taking calls from customers considering downgrading or disconnecting services.
- The role involves listening to customer concerns and steering them toward solutions to improve their experience.
- Representatives will have transparent conversations to help customers understand the value of existing products and services.
- The position requires reaffirming the needs of each customer's household and influencing them to add additional products and services.
- The job operates within call center hours, which may vary based on the assigned shift.
âš¡ Requirements
- The ideal candidate should have strong communication skills to effectively engage with customers and address their concerns.
- A persuasive skillset is essential for helping customers rediscover the value of services offered.
- Experience in customer service or sales roles would be beneficial for success in this position.
- The candidate should be motivated and able to work in a fast-paced environment.
- Living within the Phoenix, AZ area is a requirement for this role.
Sales And Retention Representative
Remote
Sales
Job is no longer active
About Clutch Technologies
The leading software platform used by dealerships and OEMs to enable vehicle subscription.