✨ About The Role
- The Fleet Services Coordinator II will manage the lifecycle of maintenance transactions from origination to completion.
- Timely and accurate documentation in FSCA systems is a key responsibility of this role.
- The position requires providing excellent customer service for both internal and external calls.
- The coordinator will need to obtain customer approvals for repairs and services to be performed.
- Encouraging customers to schedule repairs in advance is part of the role to maintain a consistent pipeline of work.
âš¡ Requirements
- The ideal candidate will have strong customer service skills and the ability to establish positive rapport with clients.
- Experience in managing maintenance transactions and documentation is essential for success in this role.
- A proactive approach to scheduling preventative maintenance and repairs will be crucial for driving repeat business.
- The candidate should possess excellent communication skills to effectively partner with Field Operations and technicians.
- A background in fleet services or automotive maintenance would be beneficial for understanding the industry.