✨ About The Role
- The Fleet Services Coordinator II will manage the lifecycle of maintenance transactions from origination to completion.
- Timely and accurate documentation of customer interactions is a key responsibility of this role.
- The position requires providing excellent customer service for both internal and external calls.
- The coordinator will need to obtain customer approvals for repairs and services to be performed.
- Proactive outreach to customers for scheduling preventative maintenance is expected to drive business growth.
âš¡ Requirements
- The ideal candidate will have strong customer service skills and the ability to establish positive rapport with clients.
- Experience in managing maintenance transactions and documentation is essential for success in this role.
- A proactive approach to scheduling preventative maintenance will be crucial for driving repeat business.
- The candidate should be detail-oriented and capable of maintaining accurate records in various systems.
- Strong communication skills are necessary for effective collaboration with field technicians and customers.