✨ About The Role
- The Dealer Services Specialist II will serve as the primary point of contact for auction vendors and clients, ensuring that service level agreements are met.
- Responsibilities include representing the dealer sales lane on sale days and promoting Manheim products and services.
- The role involves receiving reserve prices from dealers, assigning order numbers, and negotiating conditional bids during auctions.
- The specialist will coordinate with auction personnel to ensure vehicles are prepared for sale, both in-lane and online.
- Providing training and consultation on products and services to clients is a key aspect of the job.
âš¡ Requirements
- The ideal candidate should have strong customer service skills to effectively engage with clients and address their inquiries or concerns.
- Experience in a sales or account management role would be beneficial, particularly in a dealership or automotive context.
- The candidate should possess excellent communication skills to negotiate and represent vehicles during auctions.
- A proactive approach to problem-solving and the ability to work collaboratively with various stakeholders is essential.
- Familiarity with vehicle reconditioning processes and market values would be advantageous for providing accurate consultations to clients.