✨ About The Role
- The Commercial Services Specialist II will serve as the primary contact for client issue resolution across a range of accounts.
- Responsibilities include assisting with customer care issues and responding to dealer and commercial client inquiries professionally.
- The role involves developing relationships with clients to understand their vehicle needs and guiding them through auction processes.
- The specialist will coordinate with national account representatives to prepare and audit vehicle sales processes.
- Monitoring vehicle sales processes and ensuring efficient preparation and representation at auctions is a key duty.
âš¡ Requirements
- The ideal candidate will have experience in customer service, particularly in resolving client issues for complex accounts.
- Strong communication skills are essential for developing positive relationships with clients and understanding their vehicle requirements.
- The candidate should be detail-oriented, capable of managing multiple tasks such as scheduling and auditing vehicle sales processes.
- A background in vehicle operations or auction processes would be beneficial for this role.
- The successful individual will be proactive in collaborating with various stakeholders, including sales teams and auctioneers.