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Cloud Support Manager (rapidscale)
Develop and implement strategies to enhance client satisfaction and streamline cloud support operations.
Raleigh, North Carolina, United States
$97,100 - 161,800 USD / year
1 month ago
Clutch Technologies
The leading software platform used by dealerships and OEMs to enable vehicle subscription.
145 Similar Jobs at Clutch Technologies
✨ About The Role
- The Cloud Support Manager will oversee a team responsible for providing exceptional support to clients using managed cloud solutions.
- This role involves developing strategies to improve customer satisfaction and streamline support processes.
- The manager will be expected to collaborate with other departments to ensure a seamless customer experience.
- Regular performance evaluations and coaching will be part of the responsibilities to enhance team effectiveness.
- The position may require occasional travel, approximately 5% of the time, to meet with clients or attend industry events.
âš¡ Requirements
- The ideal candidate will have a strong background in cloud support and management, with experience leading teams in a technical environment.
- A proven track record of problem-solving and turning customer frustrations into effective solutions is essential.
- Candidates should possess excellent communication skills, both verbal and written, to effectively interact with clients and team members.
- Experience with cloud technologies such as AWS, Azure, and Google Cloud is highly desirable.
- A commitment to professional development and a passion for helping others succeed in their careers will be key to thriving in this role.
Cloud Support Manager (rapidscale)
Raleigh, North Carolina, United States
$97,100 - 161,800 USD / year
Support
About Clutch Technologies
The leading software platform used by dealerships and OEMs to enable vehicle subscription.