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Cloud Engineering Support Specialist II (rapidscale) - Remote Eligible

Coordinate and monitor cloud infrastructure to ensure optimal performance and client satisfaction.
Raleigh, North Carolina, United States
Entry Level
$26.06-$39.13 USD per hour
3 weeks ago
Clutch Technologies

Clutch Technologies

The leading software platform used by dealerships and OEMs to enable vehicle subscription.
138 Similar Jobs at Clutch Technologies

✨ About The Role

- The Cloud Engineering Support Specialist II will be responsible for coordinating and monitoring infrastructure in AWS, Azure, and Google Cloud. - This role involves managing call center and break/fix ticket queues to minimize downtime for clients. - Routine health checks will be performed to ensure client systems are functioning optimally. - The position requires troubleshooting and resolving issues related to remote agents and cloud infrastructure. - The role is part of the Network Operations Center (NOC) and focuses on providing world-class support to clients and internal teams.

âš¡ Requirements

- A strong interest in cloud technologies and a desire to start a career in engineering is essential for this role. - Candidates should possess problem-solving skills to troubleshoot and resolve issues related to cloud infrastructure. - Experience with remote monitoring and management systems will be beneficial for managing uptime and performance. - The ideal candidate should be comfortable working in a fast-paced environment and able to handle multiple tasks simultaneously. - Strong communication skills are necessary for assisting with client onboarding and offboarding processes.
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Cloud Engineering Support Specialist II (rapidscale) - Remote Eligible
Raleigh, North Carolina, United States
$26.06-$39.13 USD per hour
Engineering
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About Clutch Technologies
The leading software platform used by dealerships and OEMs to enable vehicle subscription.